Senior Clinical Support Worker (MRI Facilities)

King's College London; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent university in London is hiring a Senior Clinical Support Worker for its MRI Facilities. This full-time role includes patient care, administrative tasks, and supporting cardiovascular MRI services. Successful candidates should have at least a Level 3 qualification and be willing to learn IV cannulation. This position requires working flexible hours and is based on-site at St Thomas' Hospital.

Qualifications

• Relevant clinical-related work experience.
• Willingness to learn IV cannulation.
• Understanding of infection control procedures.

Responsibilities

• Perform initial ID checks and register patients.
• Provide care and support during MRI examinations.
• Maintain patient confidentiality.

Skills

IV cannulation experience

Healthcare safety protocols

Good Clinical Practice (GCP)

Strong interpersonal skills

Intermediate IT skills

Teamwork

Education

Minimum level 3 qualification

Job description

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Overview

This role is based in the School of Biomedical Engineering & Imaging Sciences, within the MRI Clinical Research Department located in St Thomas' Hospital.

The School of Biomedical Engineering & Imaging Sciences is committed to improving healthcare delivery through advanced engineering.

The department has 9 MRI scanners and a catheterisation lab, providing clinical and research MRI services in cardiac, f oetal, neonatal and advanced brain imaging. The facility is embedded within St Thomas' Hospital. Last year we conducted over 7800 clinical scans, of which over 4500 were recruited to research. More information: https://www.kcl.ac.uk/bmeis

About The Role

We are looking for a dynamic and enthusiastic individual to join our Cardiac MRI team as a Senior Clinical Support Worker (MRI Facilities). The post aligns with the role defined in the Society of Radiographers (SOR) and NHS England (Health Education) guidance on Developing Career Pathways for diagnostic imaging support worker roles.

The Senior Clinical Support Worker (MRI Facilities) is responsible for carrying out a range of administrative, clerical, housekeeping and clinical tasks that vary through the day to support the overall imaging services in Cardiovascular MRI. The post holder will greet patients and perform initial ID checks, register patient attendance on EPIC and CRF Manager (our current patient management systems) and prepare them for the MRI examination, as well as providing necessary care and support for patients and research participants during and after examinations. The tasks may involve undertaking trolley checks and supporting stocking up activities and undertaking IV cannulation and cannula removal for patients in MRI.

The postholder will be required to work flexible hours between 0700 - 2000 hours, over a 5-day working week in accordance with the needs of the facility. There are no on-call requirements for this position.

Staff may be asked to participate in duties over the festive period (Christmas and New Year) and therefore may not be able to take the Kings concessionary/closure days around this time. Instead, the entitlement would be provided through time off in lieu. There will also be a requirement to cover weekend lists which are run routinely to help with waiting list pressures. Hence, the post holder must have the flexibility to fully participate in the weekend rota, as well as early and late shifts in the week. Any work outside the core hours including weekends will be compensated in accordance with the overtime rates applicable.

This is a full-time post (35 Hours per week), and you will be offered a fixed term contract for 1 year in the first instance with a potential for an extension, subject to management review. The post is required to be full time on-site in the facility based at St Thomas' Hospital (i.e., there is no option for working from home).

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Minimum level 3 qualification, e.g. A levels, AS levels, International Baccalaureate diploma or other technical levels such as NVQ Level 3 qualification, plus work experience in a relevant clinical-related post(s) OR Knowledge and skills gained through work experience in relevant clinical-related posts within health and social care settings
2. Experience with IV cannulation or willingness to undergo suitable training
3. Knowledge of healthcare safety protocols and infection control procedures and their impact on the environment.
4. Understanding of Good Clinical Practice (GCP) and research compliance standards
5. Clear spoken and written communication skills with attention to detail, competent in computer use and strong interpersonal and influencing/behavioral skills to interact with multi-disciplinary professionals, patients and research participants
6. Intermediate level of IT skills and ability to work as part of a multidisciplinary team providing high quality patient care including maintaining patient confidentiality and compliance with data protection regulations
7. Flexible team-worker who is responsive to colleagues.
8. An understanding of Health & Safety regulations governing area of work, particularly relating to Magnetic Resonance Imaging (MRI)

Desirable criteria

1. Evidence of a commitment to professional development including gaining a Care Certificate in Healthcare settings, particularly by working in MRI environment / clinical and research imaging settings
2. Certificate of Competency in IV cannulation
3. Knowledge and understanding of safety aspects by acquiring a formal safety training in MRI
4. Able and willing to provide support beyond core hours, as required.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click "Apply Now". This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our How we Recruit pages.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.