Senior Clinical Administrator/Medical Secretary

NHS; Sheffield; On-site; GBP 24,000 - 30,000; Full time

Job summary

A healthcare organization in Sheffield seeks a Senior Clinical Administrator to join their Liaison Psychiatry Team. The role involves providing essential administrative support to a multi-disciplinary team, needing strong communication and organizational skills. Applicants should possess GSCEs in maths and English, RSA III qualifications, and experience in similar roles, preferably within the NHS. The position requires proficiency in Microsoft Office, particularly Word, PowerPoint, and Excel.

Benefits

Access to training and education opportunities

Wellbeing support

Employee Expenses Reimbursement Policy for DBS fees

Qualifications

• Experience in a similar role is required.
• Experience of working in an NHS environment is preferred.
• Must be able to service meetings and take minutes.

Responsibilities

• Provide comprehensive administrative support to a multi-disciplinary team.
• Organise and prioritise clinical admin duties.
• Take referrals over the telephone and maintain electronic patient records.

Skills

Communication and interpersonal skills

Adaptable to varying demands of the job role

Responsible approach to dealing with confidential issues

Willingness to learn and acquire new skills and knowledge

Proven record of working accurately under pressure and to deadlines

Education

GSCE Grade C or above in maths and English language

RSA III Word processing or significant demonstrable skills

Tools

RiO

BigHand

Microsoft Office Suite

Job description

Go back Sheffield Health Partnership University NHS Foundation Trust

Senior Clinical Administrator/Medical Secretary

The closing date is 03 December 2025

An exciting opportunity has arisen for a Senior Clinical Administrator to join our established administration team in the Liaison Psychiatry Team based in Sheffield.

Our team prides itself on being a group of experienced, supportive, and motivated individuals, with the ability to motivate and influence others, suggest, and implement ideas to improve service performance and efficiency.

bSheffield Health & Social Care Foundation Trust is currently unable to provide sponsorship for this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a visa which allows you to work in the UK, you are welcome to apply for this role however it is important to note that SHSC will be unable to offer sponsorship after your visa expires. You must also have at least 12 months on your visa at the start of your employment for training and operational reasons.

Main duties of the job

The successful candidate will provide a comprehensive administrative support service to our multi-disciplinary team of professionals. The primary function of the role will be to support the team by organising and prioritising clinical admin duties and offering support to consultants and other medics, including taking referrals from a number professionals over the telephone. You will be required to take clear factual notes for inputting onto the electronic patient record therefore listening skills of paramount importance for the role.

You should be enthusiastic about the challenges of working in a busy environment and can remain calm under pressure. Additionally, you will need to possess excellent communication skills, be motivated, able to work independently and as part of a multidisciplinary team, and able to work with other partnership agencies.

About us

We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.

It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of

If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.

We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.

At SHSC, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy. For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account.

Job responsibilities

Using the full Microsoft Office suite to full advantage, and particularly Word, Power Point and Excel packages, RiO.Use the best techniques in IT and best practice to ensure high quality management information and administration systems are in place.

Person Specification

Qualifications

• GSCE Grade C or above maths and English language
• RSA III Word processing or typewriting or significant demonstrable skills
• Knowledge of RiO/SystmOne
• Knowledge/experience of BigHand

Experience

• Experience gained in a similar role
• Servicing meetings and minute taking
• Experience of working in an NHS environment
• Experience of managing/supervising other staff

Skills

• Communication and interpersonal skills
• Adaptable to varying demands of the job role
• Responsible approach to dealing with confidential issues
• Willingness to learn and acquire new skills and knowledge
• Proven record of working accurately under pressure and to deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Sheffield Health Partnership University NHS Foundation Trust