Senior Client Relationship Manager - Pensions

www.sammons.co.uk; Tees Valley; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company is looking for a Senior Client Relationship Manager to deliver exceptional pension administration services. This remote role involves managing public sector clients, building relationships, and handling complex pension queries. Ideal candidates will have extensive experience and be confident communicators, with strong skills in Microsoft Office. The position offers flexibility with occasional office presence in Middlesbrough.

Qualifications

• Extensive experience in public sector pensions and client relationship management.
• Strong technical DB scheme knowledge.
• Confident communicator with excellent interpersonal and presentation skills.

Responsibilities

• Leading administration services for a portfolio of public sector clients.
• Managing client relationships, across varying stakeholder levels.
• Preparing and presenting materials for client meetings and tenders.

Skills

Client relationship management

Public sector pensions

Interpersonal skills

Presentation skills

Microsoft Office

Job description

Senior Client Relationship Manager - Pensions

Middlesbrough, North Yorkshire | Remote working | Excellent | Posted yesterday

• Job Title: Senior Client Relationship Manager - Pensions
• Contract Type: Permanent
• Location: Middlesbrough, North Yorkshire
• Job Base: Remote working
• Salary: Excellent
• Reference: V-108340
• Contact Phone: [phone]
• Job Published: 06/11/2025 12:17

Job Description

We're looking for a Client Relationship Manager to take the lead in delivering exceptional pension administration services. If you're passionate about building strong client relationships and have deep expertise in public sector pensions, this is your chance to make a real impact.

Work from home (Middlesbrough team, with an office presence ideally expected once or twice per month).

Responsibilities

• Leading administration services for a portfolio of public sector clients.
• Managing client relationships, across varying stakeholder levels.
• Preparing and presenting materials for client meetings and tenders.
• Handling complex pensions queries and offering consultative advice.
• Overseeing ad-hoc projects and ensuring timely, compliant delivery.

About you

• Extensive experience in public sector pensions and client relationship management.
• Strong technical DB scheme knowledge.
• Confident communicator with excellent interpersonal and presentation skills.
• Skilled in Microsoft Office and simplifying complex information for clients.
• Commercially aware, proactive, and committed to continuous improvement.

Please quote reference 108340.

EEO Statement

Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications.