Senior Client Relationship Manager — Hybrid, Impact & Growth

ReQuire Consultancy LTD; Salisbury; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A forward-thinking financial services company is seeking a Senior Client Relationship Manager to lead client relationships and service excellence. Ideal candidates will have strong experience in client services, excellent communication skills, and a passion for problem-solving. This role offers a competitive salary and a generous benefits package including a non-contributory pension and enhanced parental leave.

Benefits

Non-contributory pension

Annual bonus

Enhanced parental leave

Paid emergency time off

Health & wellbeing initiatives

Flexible hybrid working

Qualifications

• Experience in client services or relationship management.
• Confidence in managing escalations and process improvements.
• Ability to handle complex queries and non-standard requests.

Responsibilities

• Act as the main point of contact for clients.
• Build partnerships with financial advisers.
• Collaborate across departments for efficient solutions.
• Identify ways to enhance service and streamline operations.

Skills

Solid experience within financial services

Excellent written and verbal communication skills

Proficiency in Microsoft Office (Excel)

Organised, analytical, and detail-oriented

Job description

A forward-thinking financial services company is seeking a Senior Client Relationship Manager to lead client relationships and service excellence. Ideal candidates will have strong experience in client services, excellent communication skills, and a passion for problem-solving. This role offers a competitive salary and a generous benefits package including a non-contributory pension and enhanced parental leave.