Senior Client Relationship Manager

Pinsent Masons; City of Edinburgh; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading law firm in the United Kingdom is seeking a Senior Client Relationship Manager for a maternity cover position until February 2027. The role focuses on client development and managing relationships for a portfolio of clients. The ideal candidate has extensive experience in key account management, strong interpersonal skills, and the ability to identify growth opportunities. Flexible working arrangements are considered.

Qualifications

• Extensive previous experience in a client facing key account management role.
• Experience managing Relationship Development plans for clients.
• Proven ability to create business growth opportunities aligned to strategy.

Responsibilities

• Provide client development and relationship management for a portfolio.
• Drive relationship development best practices.
• Act as an advisor to clients and stakeholders.

Skills

Client facing key account management experience

Relationship Development plan management

Business growth opportunity identification

Best practice relationship development

Interpersonal and communication skills

Job description

Role Overview

Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results.

We are recruiting a Senior Client Relationship Manager to provide client development and relationship management for a portfolio of identified relationship clients. This role is integral to the firm’s growth strategy and revenue generation objective and is global in focus, working across Pinsent Masons' entire network and drawing on all available resources across the firm to take all that is relevant of Pinsent Masons to the clients to build long term sustainable relationships.

This role is initially a Maternity cover contract – running until February 2027.

Our standard working hours are 9.30am-5.30pm, however as an inclusive employer, we are willing to consider any flexible working requests.

Candidate Overview

We are looking for candidates who ideally hold the following skills and experience :

• Extensive previous experience in a client facing key account management role in either a legal setting or other partnership professional service setting.
• Experience being the custodian of the Relationship Development plan for identified clients. Ensuring plans are strategically aligned, current, and orientated around the client's objectives.
• Proven ability to Identify and creating business growth opportunities out of market developments and hot topics aligned to the firm’s strategy and topical market theme
• Able to lead on and drive best practice within relationship development by identifying, developing, implementing and maintaining the most efficient and effective means of working.
• An expert in relationship building using strong interpersonal and communication skills to understand and adapt to the needs of clients and colleagues.
• Be comfortable acting as a true advisor – challenging preconceptions and ways of working where appropriate, with stakeholders of all levels.