Senior Client Relationship Manager

Pinsent Masons Llp; Camden Town; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading law firm in Camden Town is seeking a Senior Client Relationship Manager to manage client relationships and drive business growth. The role will focus on developing and implementing strategies aligned with clients' objectives. This maternity cover position offers an opportunity to work within a globally recognized firm, fostering long-term relationships with clients. Candidates should have extensive experience in client-facing roles and exceptional interpersonal skills.

Qualifications

• Extensive previous experience in a client facing key account management role.
• Expert in relationship building with strong interpersonal skills.
• Proven ability to identify and create business growth opportunities.

Responsibilities

• Provide client development and relationship management for a portfolio of clients.
• Ensure relationship development plans are strategically aligned to client objectives.
• Drive best practices in relationship development and management.

Skills

Client relationship management

Key account management

Interpersonal communication

Business development

Job description

Senior Client Relationship Manager

Our standard working hours are 9.30am-5.30pm, however as an inclusive employer, we are willing to consider any flexible working requests.

Qualifications & Experience

• Extensive previous experience in a client facing key account management role in either a legal setting or other partnership professional service setting.
• Experience being the custodian of the Relationship Development plan for identified clients. Ensuring plans are strategically aligned, current, and oriented around the client's objectives.
• Proven ability to identify and create business growth opportunities out of market developments and hot topics aligned to the firm’s strategy and topical market theme.
• Able to lead on and drive best practice within relationship development by identifying, developing, implementing, and maintaining the most efficient and effective means of working.
• An expert in relationship building using strong interpersonal and communication skills to understand and adapt to the needs of clients and colleagues.
• Be comfortable acting as a true advisor, challenging preconceptions and ways of working where appropriate, with stakeholders of all levels.

About Pinsent Masons

Here at Pinsent Masons we bring together the best people to get the job done. Weâre naturally curious, constantly learning, listening, and growing. Weâll truly value your ideas. Youâll be joining an award-winning, hardworking and commercially minded team, where youâll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. Youâll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results.

Role Overview

Our people are our success, and we work as one team. We are recruiting a Senior Client Relationship Manager to provide client development and relationship management for a portfolio of identified relationship clients. This role is integral to the firm’s growth strategy and revenue generation objective and is global in focus, working across Pinsent Masons’ entire network and drawing on all available resources across the firm to take all that is relevant of Pinsent Masons to the clients to build long term sustainable relationships. This role is initially a Maternity cover contract – running until February 2027.