Senior Client Partner

UST; Nottingham; Hybrid; GBP 120,000 - 190,000; Full time

Job summary

UST is seeking a highly commercial leader to drive growth of its UK Banking & Financial Services practice from Nottingham. This senior Client Partner role reports to the COO and demands executive engagement, client success and delivery excellence across a large portfolio.

You will own the sector strategy, accelerate business acquisition, expand existing relationships and, over time, build a high-performing team capable of sustainable growth.

Qualifications

• 15+ years of experience within technology consulting, professional services or IT services.
• Significant experience of partnering and delivering services/solutions into financial services organisations.
• Demonstrated success leading large-scale growth initiatives and building market-facing practices.
• Strong track record of growing multi-million-pound strategic accounts.
• Experience leading complex digital transformation engagements.
• Strong executive presence with the ability to engage and influence senior decision makers.
• Experience managing cross-functional sales, delivery and consulting teams.

Responsibilities

• Own and drive revenue growth across the UK BFS portfolio.
• Develop and execute a multi-year BFS growth strategy aligned to UK objectives.
• Expand existing strategic accounts while identifying new logo opportunities.
• Build and maintain executive-level relationships across BFS organisations.
• Oversee large-scale proposals, bids and complex deals.
• Shape market positioning and develop repeatable BFS offerings and GTM strategies.
• Build strategic alliances with hyperscalers and technology partners.

Skills

Executive presence

Client leadership

Strategic thinking

Stakeholder management

Cross-functional leadership

Negotiation

Job description

Location

Nottingham (Hybrid)

Reporting To

COO

Who We Are

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centred solutions for a better world.

UST is a global digital transformation company with more than 30,000 employees across 30+ countries, partnering with leading organizations to solve complex business challenges through technology, engineering, data, AI, cloud, business applications, infrastructure and consulting services.

At UST, we combine the agility of a challenger with the scale and capability of a global technology partner. We are builders, innovators and problem-solvers committed to creating meaningful impact for our clients, communities and people.

The Opportunity

UST is seeking a highly commercial leader to lead and accelerate the growth of our UK Banking & Financial Services practice.

This is a strategic leadership role with full accountability for executive engagement, business growth, client success, and delivery excellence across a large portfolio.

The Client Partner will own the development and execution of the sector strategy, drive business acquisition, expand existing client relationships, and in time, build a high-performing team capable of delivering sustainable growth.

The successful candidate will serve as the face of UST within some of our our flagship accounts in the market, building trusted relationships with senior stakeholders.

Key Responsibilities

Business Growth

• Own and deliver ambitious revenue, profitability and growth targets across the UK Public Sector portfolio.
• Develop and execute a multi-year BFS growth strategy aligned to UST's UK objectives.
• Expand existing strategic accounts whilst identifying and securing new logo opportunities.
• Build and maintain executive-level relationships across BFS organisations.
• Manage complex sales pursuits and strategic bids.
• Oversee large-scale proposal responses, tender submissions and competitive pursuits.
• Ensure strong forecasting discipline and predictable revenue growth.

Delivery Leadership & Customer Success

• Ensure successful delivery of programmes and managed services across the portfolio.
• Act as escalation point for strategic accounts and critical customer issues.
• Build long-term client partnerships through exceptional service delivery and business outcomes.
• Establish governance frameworks that drive operational excellence and customer satisfaction.
• Work closely with global delivery teams to ensure consistency, quality and innovation.
• Define UST's market positioning within the UK BFS sector.
• Develop repeatable offerings, propositions and solutions tailored to customers.
• Create differentiated GTM strategies leveraging UST's digital transformation capabilities.
• Build strategic alliances with hyperscalers, technology partners and framework providers.
• Shape thought leadership and industry positioning through participation in conferences, industry forums and market events.
• Act as a trusted advisor on BFS technology transformation priorities.

Strategic Stakeholder Management

• Build trusted relationships with C-suite leaders, CIOs, CTOs, Chief Digital Officers and transformation leaders.
• Partner closely with UK and global leadership teams to shape strategic investments and priorities.
• Represent UST at executive forums, customer advisory boards and industry events.
• Act as the primary ambassador for UST

What You'll Bring

• 15+ years of experience within technology consulting, professional services or IT services.
• Significant experience of partnering and delivering services/solutions into financial services organisations.
• Demonstrated success leading large-scale growth initiatives and building market-facing practices.
• Strong track record of growing multi-million-pound strategic accounts.
• Experience leading complex digital transformation engagements.
• Strong executive presence with the ability to engage and influence senior decision makers.
• Experience managing cross-functional sales, delivery and consulting teams.

What We Believe

We're proud to embrace the same values that have shaped UST since the beginning:

Humility

We listen, learn and help selflessly.

Humanity

Through business, we improve lives.

Integrity

We honour our commitments and act responsibly in every relationship.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.