Senior Client Manager

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is seeking a Senior Client Manager to enhance client experiences across global services. This role involves managing client expectations, ensuring exceptional service delivery, and fostering long-term relationships. The ideal candidate will have significant experience in Fund Administration and Private Capital, with strong relationship management skills. Exceptional communication and a proactive approach to client management are essential for this position.

Qualifications

• Considerable experience and knowledge of Fund Administration and Private Capital.
• Proven relationship management abilities to build and maintain a strong contact network.
• Extensive experience in a role with a strong client management focus.

Responsibilities

• Manage the client experience across global services and ensure exceptional service delivery.
• Foster long-term client relationships and oversee service reviews for client satisfaction.
• Manage due diligence visits and contribute to strategic initiatives.
• Manage client communications and contribute to client-related projects.

Skills

Relationship management

Client communication

Proactive approach

Understanding business service expectations

Education

Relevant professional qualification

Job description

Overview

Exciting opportunity available for a Senior Client Manager to join our client s Private Capital team.

This role requires managing the client experience across global services, ensuring exceptional service delivery by understanding client business and service expectations and fostering long-term client relationships. The role involves overseeing service reviews to assess ongoing client satisfaction and actioning points to ensure continuous improvement. You will also be involved in managing due diligence visits, contributing to strategic initiatives, managing client communications and contributing to client related projects.

Responsibilities

• Manage the client experience across global services and ensure exceptional service delivery by understanding client business and service expectations.
• Foster long-term client relationships and oversee service reviews to assess ongoing client satisfaction and action points for continuous improvement.
• Manage due diligence visits and contribute to strategic initiatives.
• Manage client communications and contribute to client-related projects.

Qualifications

• Considerable experience and knowledge of Fund Administration and Private Capital.
• Proven relationship management abilities to build and maintain a strong contact network.
• Relevant professional qualification is required.
• Proactive approach with excellent communication skills.
• Extensive experience in a role with a strong client management focus.

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