Senior Clerical Officer (Peripatetic) (Full Time) (Permanent) - REN13266

Renfrewshire Council; United Kingdom; On-site; GBP 20,000 - 30,000; Full time

Job summary

A municipal council in the United Kingdom is looking for a Senior Clerical Officer to provide clerical support across various social work establishments. This role requires strong organizational and communication skills, and experience in a clerical capacity is essential. The successful candidate will manage financial records, assist local managers, and interact with potentially vulnerable client groups. Knowledge of procurement systems is desirable. A flexible approach and ability to work independently are vital.

Qualifications

• Experience in a clerical role carrying out a range of support duties.
• Ability to work to deadlines and maintain quality standards.
• Self-motivated and resilient when handling challenging clients.

Responsibilities

• Provide effective financial business support service.
• Handle and record Council and client fund monies.
• Produce and analyze reports.

Skills

Effective organisational skills

Communication skills

Customer service skills

Ability to work independently

Experience with Microsoft Excel

Teamwork

Education

SVQ Level 3 in Business Administration or equivalent

Tools

Microsoft Excel

PECOS

AIS

Info@Work

Job description

Advert

Senior Clerical Officer (Peripatetic)

We are looking for a well organised individual to ensure an effective clerical support service is provided to our stakeholders and customers.

Duties for the post include providing an effective financial business support service, including the handling and recording of both Council and client fund monies; processing manual and computerised financial, client and service information; producing and analysing reports; document production including typing letters & reports; processing purchase orders; providing basic IT assistance and instructing, allocating and checking work of employees and, offering advice and guidance to clerical assistants where required.

You will work as part of the Customer & Business Services team supporting multiple social work establishments across Renfrewshire. You will work independently and will be first point of contact for clerical support to local managers and their staff. Effective organisational skills and a flexible approach are therefore essential, as are effective communication skills as you will be working in busy establishments supporting social work clients or their families.

It is essential that you have experience of working in a clerical role and carrying out a wide range of support duties, as well as working with a range of software packages including Microsoft Excel and databases. It is also essential that you have the ability to work as part of a team and on your own initiative, work to deadlines and quality standards and have effective customer service skills as well as being self‑motivated and resilient when handling some challenging and vulnerable client groups.

It is desirable that you have knowledge of procurement systems (PECOS) as well as AIS and Info@Work. Previous experience of supervising staff is also desirable along with an SVQ Level 3 in Business Administration or equivalent.

If successful you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.