Senior Cleaning Operative

MAG; Uttlesford; On-site; GBP 29,000; Full time

Job summary

A major airport operator is seeking a Senior Cleaning Operative for a permanent full-time role at London Stansted Airport. This position involves maintaining cleanliness in the terminal, ensuring excellent customer service, and complying with health and safety regulations. Ideal candidates will have prior cleaning experience and a basic understanding of English to communicate effectively. With shifts rotating between days and nights, this role offers competitive compensation and extensive benefits, including generous vacation and pension plans.

Benefits

Flexible and generous company pension plan

24 days holiday plus bank holidays

Free parking

Subsidised public transport

Huge range of company discounts

2 volunteering days per year

Free VirtualGP service

Care Concierge service

Qualifications

• Previous cleaning experience in a commercial environment like hospitals, hotels, or train stations.
• Basic level of spoken English to understand safety instructions and communicate with customers.

Responsibilities

• Ensure the terminal is clean 24/7 while adhering to health and safety regulations.
• Deliver excellent customer experience through cleaning and waste clearance.
• Report incidents and faults with equipment promptly.

Skills

Team player

Knowledge of cleaning chemicals

Effective communication

Ability to lift repetitively

Can-do attitude

Job description

Overview

Senior Cleaning Operative

Soft Services Team

London Stansted Airport

Permanent - full-time role - 42 hours per week

Band 10 - £28,138.68 plus a monthly allowance of £198.61

Plus 17.5% shift allowance

42 hours per week 2 days, 2 nights, (4 days on / 4 days off)

Shifts : 06 : 30 18 : 30 and 18 : 30 06 : 30 and some flexi shifts

Why MAG?

Every year, London Stansted Airport connects almost 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do. We''re committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You''ll also have access to some great benefits including :

Benefits

• Flexible and generous company pension plan with various company contribution options (up to 8%) that you can change to suit your personal needs
• 24 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• 2 volunteering days per year
• Free VirtualGP service, available 24 hours a day, 7 days a week
• Care Concierge service

The role

We currently have opportunities to join our Soft Services Team in Stansted as a Cleaning Operative. Cleaning Operatives are a critical part of the operation and key to our success. The structure allows internal progression to Senior Cleaner and Supervisor roles. In this role, you will be responsible for ensuring the terminal is clean 24 / 7 365 days a year whilst Health and Safety Regulations are adhered to.

• Working to ensure we have a clean Airport and that our customers always receive an excellent customer experience,24 / 7, 365 days a year.
• Successful day to day delivery of cleaning and waste clearance in the allocated area of responsibility.
• Respond positively, politely and promptly to all customers and carry out duties in a professional and courteous manner.
• To ensure COSHH and Health & Safety regulations are adhered to and any incidents are reported in line with procedures.
• Ensure timely fault reporting of any broken equipment.

Knowledge, Experience and Skills

We are looking for team players with an enthusiastic approach, can-do attitude, and a working knowledge of cleaning chemicals and disposal methods. Ideally have previous cleaning experience gained in a similar commercial environment such as, hospitals, hotels, shopping centres, train stations etc. Other skills required include :

• The ability to communicate effectively with individuals including passengers, colleagues and other stakeholders.
• Ability to walk, bend, push, pull and lift repetitively during working hours.
• Ability to work in a team and autonomously.
• Basic level of spoken English required to understand safety instructions and liaise with customers.