Senior Claims Technician

Lawes Consulting Group; Birmingham; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A leading consulting firm is seeking a Senior Claims Technician in Birmingham to manage client portfolios and technical duties. This full-time position offers a hybrid working model with two remote days per week. Ideal candidates will have technical claims or insurance experience and a strong aptitude for numbers. Roles include collaborating with internal teams, overseeing brokerage receivables, and maintaining compliance with standards. A mix of analytical and organizational skills is essential for success in this position.

Qualifications

• Experience in (Re)Insurance within a technical capacity.
• Strong aptitude for numbers.
• Familiarity with CLASS / ECF and IMR.

Responsibilities

• Manage client portfolio for technical duties.
• Collaborate with Market Fiduciary for fund collection.
• Build and maintain relationships with Brokers and Clients.
• Participate in training and process improvement.

Skills

Technical claims experience

Strong numeracy skills

Proficiency in Microsoft Excel

Organizational skills

Willingness to learn

Familiarity with London Market systems

Tools

Microsoft Office applications

Job description

Senior Claims Technician

Location: Birmingham

Employment Type: Full Time

Salary: 35,000 - 40,000 per annum

Overview

We are working with a leading name in the market who are recruiting for a Senior Claims Technician. This role offers a hybrid working pattern with two days of remote work and three days based in the Birmingham office. This is an excellent opportunity for individuals with technical claims or insurance experience or those with strong numeracy skills and a desire to build a career in reinsurance.

As part of a global organisation you will work with experienced professionals to deliver innovative solutions that help clients manage risk effectively.

Responsibilities

• Manage an assigned client portfolio taking full responsibility for technical duties related to client accounts premiums and claims.
• Collaborate with Market Fiduciary to assist in the collection of funds.
• Oversee brokerage receivables funding retention e-trading post-booking receipts ad hoc reporting requests payment of funds and all related management and transactional processes.
• Build and maintain strong relationships with Brokers Clients and Markets.
• Participate in training sessions and contribute to troubleshooting and process improvement within the Binder and Facility service team.
• Experience in (Re)Insurance within a technical capacity with a strong aptitude for numbers.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• A willingness to learn and adapt.
• Strong organizational skills and the ability to manage workloads effectively.
• Familiarity with London Market systems such as CLASS / ECF and the IMR.
• Experience with Delegated Authority (Binders Lineslips Consortia).
• Knowledge of Bordereau particularly Lloyds standard V5.

Daily Responsibilities

• Managing client accounts and ensuring the accuracy of technical processes.
• Collaborating with internal teams and external stakeholders to resolve issues and ensure smooth operations.
• Utilizing your analytical skills to handle data and reporting requests.
• Participating in team discussions and training to enhance service delivery.
• Supporting the collection and payment of funds while maintaining compliance with company standards.

Required Experience: Senior IC