Senior Claims Specialist

Axis Capital; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global insurance provider in London is seeking a Senior Claims Specialist to manage professional negligence claims and lead a team in the Professional Lines Division. The ideal candidate will have experience in a legal or claims capacity, excellent communication skills, and the ability to manage relationships with various stakeholders. The position includes a competitive benefits package and a hybrid work model requiring in-office presence three days a week.

Benefits

Comprehensive medical plans

Health and wellness programs

Retirement plans

Tuition reimbursement

Paid annual leave

Qualifications

• Experience in a claims lead or legal advisory capacity.
• Excellent communication skills to liaise with stakeholders.
• Ability to manage workload efficiently.

Responsibilities

• Handle professional negligence claims for various clients.
• Coordinate with team members and manage claims service.
• Liaise with underwriters and attend client meetings.

Skills

Experience in dealing with professional negligence claims

Excellent written and verbal communication skills

Ability to develop and sustain relationships

Ability to prioritise and organise workload

Ability to exercise sound judgment

Education

Legal or professional qualification such ACII

Tools

Excel

Word

PowerPoint

Job description

Overview

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Description

Senior Claims Specialist, PI & Liability

Role impact

How does this role contribute to our collective success?

This role contributes to AXIS’ collective success through maintaining and promoting a market leading claims service to support clients’ complex risks and challenges and in so doing to support the retention and acquisition of business.

Responsibilities

1. Handle professional negligence claims, as well as claims for other liability classes, for a wide variety of professions and commercial clients written in the Professional Lines Division and reporting to the PI Claims Lead.
2. Take on a lead role within the PI & Liability Team overseeing an allocated line of business, coordinating with team members, working closely with clients, market leaders and brokers as well as managing TPA service providers and external legal advisors to ensure a premier claims service to clients is maintained.
3. Handle claims in a lead capacity from first advice to final settlement including full analysis of coverage and liability, reserve evaluations, formulating resolution strategy and liaising with risk managers, in house counsel and experts.
4. Handle Lloyd’s Syndicate as well as IUA and company claims.
5. Liaise with respective underwriters on wording/policy issues, provide claims info and attend client meetings as appropriate.
6. Engage with other stakeholders, including claims operations, underwriters, actuaries and Internal Audit in relation to claims information, MI and other projects to elevate claims performance.

About you

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have

• Experience in dealing with professional negligence claims in either a claims lead or legal advisory capacity.
• Excellent written and verbal communication skills and ability to articulately present in meetings.
• Ability to develop and sustain relationships with internal and external stakeholders.
• Ability to prioritise and organise workload.
• Ability to exercise sound judgment.
• Excellent written and verbal communication skills, to liaise with numerous customers, both internal and external.

What we prefer you to have

• Ideally you will have worked in a syndicate, company or a broker and gained sufficient practical experience in the market place to independently perform the above duties and responsibilities.
• Knowledge of CLASS/ECF2.
• Experience with Excel, Word and PowerPoint.
• Legal or professional qualification such ACII.

Role factors

In this role, you will typically be required to be in the office 3 days per week.

What we offer

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.