Senior Claims Service Delivery Lead

LegalAndGeneral; England; On-site; GBP 63,000 - 75,000; Full time

Job summary

A leading financial services group in the UK seeks a Service Delivery Manager to oversee their Claims department. This role demands strong leadership in driving operational excellence, maintaining compliance, and managing a budget of up to £3 million. The ideal candidate will have a proven background in operational leadership within financial services, exceptional communication skills, and the ability to lead large teams. A competitive salary package is offered.

Benefits

Performance-related bonus

Generous pension contribution

Healthcare Plan

Flexible working options

Employee discounts

Qualifications

• Proven track record in operational leadership and driving KPIs.
• Strong understanding of financial services and FCA regulations.
• Exceptional leadership and coaching skills.

Responsibilities

• Oversee day-to-day operations of the Claims department.
• Lead and motivate team Managers to achieve targets.
• Manage budgets up to £3 million and oversee a large team.

Skills

Leadership

Communication

Problem-solving

Tools

Microsoft Office Suite

Operational systems

Job description

A leading financial services group in the UK seeks a Service Delivery Manager to oversee their Claims department. This role demands strong leadership in driving operational excellence, maintaining compliance, and managing a budget of up to £3 million. The ideal candidate will have a proven background in operational leadership within financial services, exceptional communication skills, and the ability to lead large teams. A competitive salary package is offered.