Senior Claims Handler – Complex Risk (London Market)

Specialist-Risk-Group; Greater London; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

25 days holiday + birthday half-day

Private medical cover

Life insurance

Income protection

Volunteering days

Job summary

Specialist Risk Group (SRG) is seeking an experienced Claims Handler to join the City Quarter Brokers team. CQB focuses on complex construction, engineering and infrastructure risks across the Middle East, Israel and the Indian Subcontinent.

London Market experience is ideal for progression in a dynamic environment. The role involves handling new and existing claims, coordinating with underwriters and TPAs, and supporting brokers with data and documentation.

Qualifications

• London Market claims experience is essential.
• Proficiency in ECF/CLASS systems and Lloyd’s bordereaux processes.
• Strong organisational skills and independent working ability.

Responsibilities

• Set up, acknowledge and report new claims from setup to reporting with timely underwriter/TPA communication.
• Keep underwriters updated on claim progress and settlement status.
• Process and arrange settlement of claims and fees via ECF and direct with underwriters.
• Handle risks with large deductibles and self-insured retentions.
• Support brokers and underwriters with claims data and documentation.
• Collaborate with the wider claims team on projects and tasks.

Skills

London Market claims

ECF/CLASS systems

Lloyd’s bordereaux

MS Word

MS Excel

MS Outlook

Documentation management

Job description

Specialist Risk Group (SRG) is seeking an experienced Claims Handler to join the City Quarter Brokers team. CQB focuses on complex construction, engineering and infrastructure risks across the Middle East, Israel and the Indian Subcontinent.

London Market experience is ideal for progression in a dynamic environment. The role involves handling new and existing claims, coordinating with underwriters and TPAs, and supporting brokers with data and documentation.