Senior Claims Adjuster - Technical Risk

Starr Insurance Companies; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading insurance and investment organization is seeking a Senior Claims Adjuster in Greater London to manage claims processing and ensure compliance with company standards. The ideal candidate will have extensive experience handling major claims, effective communication skills, and knowledge of London Market claims processing platforms. By joining the team, you'll be part of an inclusive environment that values diversity and talent development, offering opportunities for growth and training.

Benefits

First class training and development opportunities

Inclusive environment

Qualifications

• Extensive record of client and broker interaction in major claim and ADR scenarios.
• Up-to-date knowledge of claims activity and handling to inform future underwriting decisions.
• Knowledge of London Market claims processing platforms.

Responsibilities

• Manage claims processing in line with standards.
• Produce timely and accurate large loss forms.
• Attend client meetings to provide specific claims handling expertise.
• Act as a referral point on delegated tasks.

Skills

Claims processing

Client interaction

Negotiation

Market leadership

Communication

Tools

DOCOsoft

ECF

Lirma

Job description

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

Roles and Responsibilities

• Manage claims processing in line with Starr and Lloyd’s Minimum Standards and your letter of authority;
• Effective management of Claims outcomes, including reporting to and sign off by the Claims Manager where appropriate;
• Produce timely and accurate large loss forms for Senior Management’s review;
• Attend client meetings with Underwriters and/or Claims Managers (UK or internationally) to provide specific claims handling expertise or relationship management for the account;
• Ensure the DOCOsoft workflow, including diaries, are proactively managed and claims recorded accurately;
• Monitor and manage ECF/Lirma incompletes;
• Produce ad-hoc claims reports and statistical support to Claims Managers and underwriters as required;
• Act as a referral point on delegated tasks and step into the role of the Claims Manager where appropriate or asked.

Experience Required

• Senior Claims Adjuster with experience in lead capacity handling Energy and Construction;
• Extensive record of client and broker interaction in major claim and ADR scenarios;
• Skilled in communication, market leadership and negotiation;
• Up-to-date knowledge of claims activity and handling to inform future underwriting decisions;
• Knowledge of London Market claims processing platforms.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.