Senior Chef Supervisor

Northampton General Hospital NHS Trust; Northampton; On-site; GBP 42,000 - 54,000; Full time

Job summary

Northampton General Hospital NHS Trust is seeking an experienced Catering Manager to lead all catering operations across our restaurant and café outlets.

You will ensure compliance with Food Safety standards, manage staff, control budgets, and drive service improvements while delivering high-quality patient and visitor meals.

Qualifications

• Recognised catering craft skill and professional kitchen experience.
• Strong people management skills including recruitment, training and performance management.
• Delivered a service in a similar role with responsibility for cost control and budgets.
• Financial acumen with experience in managing department budgets.

Responsibilities

• Oversee all catering operations across restaurant and cafe outlets to meet service times and standards.
• Lead and guide staff, conduct regular team meetings, and report to senior management.
• Ensure compliance with Food Safety procedures and COSHH requirements across production areas.
• Maintain hygiene and cleanliness of all food production areas and equipment.
• Monitor stock, ordering, and weekly/monthly audits; manage wastage and costs.

Skills

Strong People Management Skills

Financial Acumen

Catering experience

Excellent communication skills

Time management

Computer Literacy

Education

Food Safety Level 3

NVQ3 Vocational Chef Qualification

Diploma level on special diets & health & safety management

Willingness to undergo additional training

Tools

e-rostering system

Job description

Detailed job description and main responsibilities

• To produce all catering services at the required service times to the company standards, within the agreed specification, to the agreed performance and financial targets.
• To take full responsibility and accountability for the catering in our restaurant and café outlets.
• To lead by example by providing guidance and direction to staff in the team. Conducting yourself in a respectful and professional manner and to encourage others to act in the same manner.
• To manage and undertake regular team meetings with the teams and provide feedback to the senior management team.
• Manage the department in line with the Food Safety Management System.
• To ensure that all food production areas, ancillary rooms' fridges, and general catering equipment are kept in a clean and hygienic state through-out the duration of production, cooking, and service.
• Carry out weekly & monthly audits against daily/monthly due diligence and cleaning schedules.
• Actively enforce the relevant Food Safety compliance, that your knowledge of Health and Safety, Risk Management and COSHH requirements are kept up to date and that this knowledge is cascaded to your team.
• To have a thorough knowledge of the Food Safety Procedures, cleaning techniques and standards and to ensure that staff use and maintain these.
• Encourage, engage, and lead the catering team to perform their roles to a high standard, in alignment to the NHS policies and procedures.
• Actively seek and identify opportunities for sales growth.
• Create proposals for improvements in the department areas when the need occurs to the Catering Services Management Team and to contribute to the improvement of the services.
• Manage tariff prices, that all catering services are costed and charged accordingly.
• Maintain stock levels, consumption & wastage.
• Management of the ordering of food and supplies.
• Successfully completing weekly stock takes to manage the department consumption spend.
• Trust wide, Directorate and Departmental procedures are implemented and complied with by all catering staff.
• Manage departmental attendance and sickness, in line with the absence and sickness policies.
• Manage all Short Term and Long-Term sickness.
• Manage Recruitment, Onboarding & Training, ensure that staffing levels meet budgets.
• To co-ordinate the mandatory training needs for all catering team members and report on completion statistics
• Report any work difficulties and potential hazards such as equipment defects promptly to the responsible line manager or external service provider.
• To maintain a pleasant customer focussed manner always. Be the face of the food service front and back of house.
• To undertake, manage and supervise annual appraisals with all catering team members and to report back any figures a necessary.
• Monitor and Adhere to the Trust and Departmental uniform policies and codes.
• To complete weekly timesheets on the e-rostering system for bank and substantive staff.
• Work with other department managers to organise hospitality events.
• Any other reasonable request related to tasks identified by the Catering Services Manager.

Person specification

Education, Training & Qualifications

Essential criteria

• Food Safety Level 3
• NVQ3 Vocational Chef Qualification, or equivalent knowledge acquired through training & experience
• Knowledge acquired through training & experience to diploma level on special diets & health & safety management
• Willingness to undergo additional training

Knowledge & Experience

Essential criteria

• Recognized Catering Craft Skill
• Strong People Management Skills including general HR skills in recruitment, training and managing employee performance including disciplinary & grievance procedures
• Delivered a service in a smililar role
• Financial Acumen, managing budget
• Catering experience & a great passion for food & team engagement

Skills

Essential criteria

• Preparation of food to deadlines and general food production such as butchery
• Kitchen task planning and organising, adjusting work schedule as required

Key Competencies/Personal Qualities & Attributes

Essential criteria

• Passionate & committed to bringing our Dedicated to Excellence Values to life, improving the way we work with each other, particularly focusing on empowerment, equality, diversity & inclusion of staff, patients & service users.
• Management of day to day kitchen operations & delegation of work to colleagues
• Ensures safe use of equipment & associated training
• Strong level of literacy & numeracy
• Excellent communication skills with the ability to communicate with staff & customers
• Good time management & organisational skills with the ability to think ahead
• Computer Literacy
• Completing Staff surveys & local audits
• Ability to achieve & set standards
• Self motivated, have own initiative & the ability to meet deadlines
• Mental effort & concentration required when cooking and using equipment
• Processing of time sheets & work records for staff & colleagues
• Ability to develop employees through training

At Northampton General Hospital we provide general acute services and hyper-acute stroke, vascular and renal services to people living in Northamptonshire. As well as this we are an accredited cancer centre and provide cancer services to a wider population of Northamptonshire and parts of Buckinghamshire.

We are proud to be the first hospital in the UK to have obtained Pathway to Excellence designated accreditation from the American nurses credentialing centre (ANCC).

We celebrate staff achievements and value the importance of working as one big team. That's why we talk about Team NGH. It's all about working together to provide the best possible care for our patients and supporting each other to grow and develop our skills. We are driven to helping you to be the best you can be.

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Our Excellence Values

• Compassion
• Respect
• Integrity
• Courageous
• Accountable

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