Senior Change & Release Analyst

TESTQ TECHNOLOGIES LTD; East Midlands; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading IT services company in the UK seeks a Senior Change & Release Analyst to coordinate change requests and support release activities. The role requires a strong understanding of ITIL processes and excellent communication skills. Candidates should have 3-5 years of experience, a Bachelor's degree, and familiarity with governance-driven environments. The position offers a competitive salary between GBP 55,000 and GBP 65,000 and a full-time, permanent contract, with options for part-time and fixed-term work.

Qualifications

• Strong understanding of ITIL change and release processes.
• Excellent organisational and communication skills.
• Experience within governance-driven delivery environments.

Responsibilities

• Coordinate change requests and release cycles across multiple environments.
• Maintain accurate documentation for compliance.
• Support impact assessments and post-release reviews.

Skills

ITIL change and release processes

Organisational skills

Communication skills

Governance-driven delivery

Deadline management

Analytical skills

Customer service

Education

Bachelor's degree or above

Tools

Oracle Intelligent Advisor (OIA)

Job description

Reference: TQ2425_2133_470

Vacancy: 1

Job title: Senior Change & Release Analyst

Location: Leicester

Clearance: BPSS cleared or eligible

Experience Required: 3-5 years

Job Purpose

TESTQ Technologies is an IT services and solutions company whose offerings spans over variety of industry sectors with strong technical, domain and process expertise helping clients grow their businesses and decrease operational costs on continuous basis in an ever-changing business environment.

Job Description (Main Duties and Responsibilities)

• Coordinate change requests, release cycles, and deployment activities across multiple environments.
• Maintain accurate documentation while ensuring compliance with change-control processes.
• Support impact assessments, risk analysis, and post-release reviews.
• Collaborate with development, QA, and operations teams to minimise delivery disruption.
• Track progress, provide reports, and support project planning for release-related activities.

Key Skills, Qualifications and Experience Needed [The candidate must demonstrate these in all stages of assessment]

• Strong understanding of ITIL change and release processes and related tools.
• Excellent organisational and communication skills for multi-stakeholder coordination.
• Experience working within governance-driven delivery environments.
• Ability to manage deadlines, multiple priorities, and hybrid team interactions.
• Familiarity with Oracle Intelligent Advisor (OIA) or similar enterprise platforms.
• Exposure to compliance frameworks and public-sector service standards.

Other Key skills

• Good analytical and Problem-solving skills
• Good communication skills
• A thorough approach and Self starter
• Focus on quality and delivery
• Working together in teams.
• Leadership and effective decision making.
• Flexible Attitude
• Excellent customer service

Qualifications

Bachelor's degree or above in the UK or Equivalent.

Salary:GBP 55000 to 65000 per annum

Published Date: 03 Dec 2025

Closing Date: 02 Jan 2025

Evaluation: CV Review, Technical Test, Personal and Technical Interview and References

Job Type: Full-time, Permanent [Part time and Fixed Term option is available]