Senior Change Management Business Analyst

Citigroup Inc.; Belfast; Hybrid; GBP 60,000 - 70,000; Full time

Job summary

A global financial services corporation in Belfast is seeking an experienced individual to support regulatory reporting projects. The role involves ensuring compliance with regulations, mentoring team members, and managing change initiatives. A strong background in financial services, change management expertise, and excellent communication skills are essential. This position offers competitive salary and a hybrid working model with generous benefits.

Benefits

Generous holiday allowance starting at 27 days plus bank holidays

Discretionary annual performance related bonus

Private medical insurance options

Pension Plan

Paid Parental Leave

Employee Assistance Program

Learning and development resources

Qualifications

• Significant financial services experience, especially in global markets trading.
• Proven end-to-end change management expertise.
• Experience documenting business and technology requirements.

Responsibilities

• Support regulatory reporting projects ensuring compliance with regulations.
• Gather and communicate requirements to technology teams.
• Mentor junior team members to foster a collaborative culture.

Skills

Analytical Thinking

Change Management

Stakeholder Management

Conflict Resolution

Regulatory Reporting

Project Management

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office

JIRA

Visio

Project Management software

Job description

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Supports Non-Financial Regulatory Reporting project portfolio by planning and executing change management activities for new regulations and BAU remediation. Requires understanding/ awareness of Client Assets Sourcebook (CASS) and Depositor Protection (DP), or similar regulatory reporting, market practices, and experience in fast-paced change initiatives to ensure compliance, minimize risk, and maintain competitive edge.

What you’ll do

• Gathering requirements, writing requirements, communicating requirements to technology.
• Support the Change Management Lead in the direct management of multiple regulatory reporting projects, ensuring alignment with strategic objectives and regulatory requirements.
• Provide guidance and mentorship to junior team members, fostering a collaborative and high-performance culture.
• Work closely with business functions (e.g., Operations, Middle Office, Front Office, Technology, Compliance, Legal and Finance) to execute necessary policy, process, and technology change, ensuring buy-in and alignment across the organization.
• Liaise with Business Execution and Transformation teams on topics relating to program oversight, risk monitoring, financial and administrative reporting, providing regular updates and insights on program progress to the Change Management Lead.
• Support the governance of program / projects including facilitation of steering committee and working groups, ensuring effective decision-making and alignment on priorities.
• Identify key project risks, whether stated or not, and escalate accordingly, mitigating potential delays and cost overruns.
• Ensure that the delivery from the workstreams/projects meets requirements and is to the appropriate quality, on time and within budget, in accordance with the program plan and governance, minimizing regulatory penalties and reputational damage.

What we’ll need from you

• Significant financial services experience, especially in global markets trading and investment banking operations.
• Proven end to end change management expertise is required. (e.g. Requirement elicitation, documentation and sign off, project planning including supporting the identification of Test data, oversight of Test scripts and being and SME for Business Stakeholders and Tech Teams of the change being managed)
• Preferable to have experience of raising issues in JIRA and JIRA workflows, Agile and Waterfall project experience, data analysis skills and ability to understand process/data workflows
• Knowledge of capital markets products (cash securities, derivatives).
• Expertise in non-financial regulatory reporting (e.g., CASS, DP, CFTC, SEC, EMIR, MiFID II/MiFIR).
• Proven experience in successful project implementation and operational process improvement.
• Experience with cross-functional teams and documenting business/technology requirements and test plans.
• Consulting, stakeholder management, and conflict resolution skills.
• Technical understanding of securities processing (product, process, system).
• Strong analytical skills for large datasets and proficiency in Microsoft Office, Visio, and Project.
• Execution/delivery focus, driving continuous improvement.
• Strong organizational and program management, handling multiple projects and changing priorities.
• Excellent oral and written communication, presentation, and facilitation skills.
• Bachelor’s degree required or equivalent work experience

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretionary annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-NS10

Job Family Group:

Risk Management

Job Family:

Operational Risk

Time Type:

Full time

Most Relevant Skills

Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.