Senior Change & Implementation Lead (FinTech/Payments)

Edenred PayTech; Swindon; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

25 days annual leave

Hybrid working environment

Pension scheme

Discretionary bonus

Medical & travel cover

Life insurance

Wellbeing programme

Gym allowance

Cycle to Work scheme

Job summary

Edenred PayTech Swindon is seeking a world-class Change & Implementation Manager to lead governance for a high‑volume payments platform. You will drive strategy, build a high‑performing team, and partner with Engineering, Product, Security, and Senior Leadership.

The role focuses on embedding ITIL4 practices, risk controls, and automated delivery while protecting resilience, customer experience, and compliance.

Qualifications

• Proven experience leading Change, Release, or Implementation in tech/payments.
• Strong people leadership with high-performing teams.
• Deep ITIL4 knowledge and end-to-end governance.
• Hands-on CI/CD delivery, automation, and testing.

Responsibilities

• Lead and evolve Change & Implementation capability across PayTech.
• Define governance standards, risk controls, and automation roadmaps.
• Embed governance into CI/CD pipelines for compliance.
• Report KPIs, PIRs, and risk trends to executives.

Skills

Change management

Leadership

ITIL4 governance

CI/CD automation

Regulated environment

Stakeholder management

Governance in delivery

Tools

GitLab CI/CD

Azure DevOps

Jenkins

Job description

Edenred PayTech Swindon is seeking a world-class Change & Implementation Manager to lead governance for a high‑volume payments platform. You will drive strategy, build a high‑performing team, and partner with Engineering, Product, Security, and Senior Leadership.

The role focuses on embedding ITIL4 practices, risk controls, and automated delivery while protecting resilience, customer experience, and compliance.