Senior Change Delivery Specialist

Direct Line Group Careers; Leeds; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading insurance provider is looking for a Senior Change Delivery Specialist to support the development of pricing strategies for Personal Lines. The role involves implementing changes to rating software, engaging with stakeholders, and continuously improving delivery capabilities. The ideal candidate will have experience with WTW Radar and programming languages such as SQL and Python. The position offers a hybrid work model, allowing flexibility in the workplace and a range of comprehensive benefits.

Benefits

9% employer contributed pension

Annual company bonus of up to 10%

50% off home, motor, and pet insurance

Generous holiday allowance

Flexible benefits package

EV car scheme

Buy as you earn share scheme

Employee discounts and cashback

Qualifications

• Knowledge of WTW Radar software, building and testing algorithms.
• Experience with SQL, Python, and Excel VBA.
• Understanding of the general insurance market and pricing.

Responsibilities

• Design and implement changes to Radar rating software.
• Engage with stakeholders to meet requirements and timeframes.
• Ensure best practices and documentation are maintained.
• Contribute to improvements in change team efficiency.
• Identify and communicate risks related to pricing and data.

Skills

Radar software experience

Programming languages (SQL, Python, Excel VBA)

General insurance market knowledge

Problem-solving skills

Effective communication

Job description

Pricing & Underwriting: Senior Change Delivery Specialist

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.

Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That’s why our Pricing & Underwriting change delivery specialists are the best of the best.

What you’ll be doing:

We have an exciting opportunity for someone to join our Motor team on a permanent basis. The role is to support the development of the pricing strategy for Personal Lines through implementation of changes to our rating software, in order to ensure commercial benefit and other business objectives.

Key activities will include:

• Design, build, test and implementation of approved changes accurately and efficiently to Radar rating software, including change to prices charged and underwriting footprint.
• Engaging with key stakeholders within business and technology teams to ensure that requirements and timeframes are met, alongside all governance/regulatory outcomes.
• Ensuring best practice and up-to-date documentation of our rating algorithm and testing processes are maintained, along with contribution to ongoing improvements.
• Contribute to continuous improvement of the efficiency of the change team and longer-term pricing delivery capability.
• Identifying any risks involved in running our business appropriately for the role. Communicating to peers and team managers in a timely manner where you have discovered price, model or data issues, supporting efficient resolution.

Our hybrid model offers a 'best of both worlds' approach. When you’ll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office.

What you’ll need:

We’re looking for someone who can bring their technical expertise and strategic mindset to help us achieve the best outcomes. You’ll be able to think tactically, strategically, and creatively to solve problems and drive improvements. You will be an effective communicator and good teammate, able to progress work independently but also providing peer review and guidance to others in the team. Key technical skills include:

• Knowledge of the WTW Radar software and how to build, develop and test algorithms desirable, alongside general software development experience.
• Knowledge and experience of programming languages and software such as SQL, Python, Excel VBA.
• Supporting knowledge of general insurance market and pricing.

Benefits

We recognise we wouldn’t be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

• 9% employer contributed pension
• Annual company bonus of up to 10%
• 50% off home, motor and pet insurance, plus free Green Flag breakdown cover
• Generous holiday allowance
• Flexible benefits package including optional health and dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug‑in hybrid car in a tax efficient way
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work‑life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.