Senior Category Manager – Supply Chain

ASOS.com; Greater London; On-site; GBP 80,000 - 115,000; Full time

Benefits offered by this job

Employee discount (ASOS discount)

Employee sample sales

25 days paid annual leave + extra day

Discretionary bonus scheme

Private medical care scheme

Flexible benefits allowance

Personalised learning opportunities

Job summary

ASOS is seeking a Senior Category Manager for Supply Chain to own the strategy, sourcing and performance across last mile, air, sea, warehousing and automation. You will build cost models, benchmark rates and drive commercial excellence with cross-functional partners.

Reporting to the Head of Procurement, you will work across global teams, track market trends, manage SLAs and KPIs, and champion sustainability.

Qualifications

• Category management of courier/last mile with exposure to air/sea/warehousing/automation.
• Commercial strength in negotiation, cost modelling and contract optimisation.
• Data fluency with dashboards and financial models to inform decisions.

Responsibilities

• End-to-end category management — Own strategy, sourcing and performance of last mile, air, sea, warehousing, and automation.
• Cost optimisation — Build cost models and identify savings across delivery, freight, fulfilment, and automation solutions.
• Market intelligence — Track global trends in parcel delivery, freight markets, warehouse tech, and automation.
• Supplier performance — Develop SLA/KPI/QBRs with courier, freight, and warehousing partners.
• Cross-functional collaboration — Partner with Supply Chain, Finance, Legal, Tech and Sustainability.
• Risk management — Assess and mitigate risks across courier networks and freight lanes.
• Sustainability alignment — Promote lower-impact alternatives across delivery and warehousing.
• Innovation scouting — Identify technologies in delivery and automation for viability.
• Data-driven decisions — Use analytics and forecasting to guide sourcing and network design.
• Stakeholder communication — Present strategies and insights to senior leadership.

Skills

Category mgmt

Global network

Commercial strength

Data fluency

Supplier partnerships

Stakeholder engagement

Pragmatic problem solving

Sustainability mindset

E-commerce agility

Clear communication

CIPS cert

Job description

We're ASOS, the online retailer for fashion lovers all around the world.

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions.

Everyone needs some help showing up as their best self. We're Disability Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process.

We're ASOS, the online retailer for fashion lovers all around the world.

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions.

Everyone needs some help showing up as their best self. We're Disability Confident Committed - let our Talent team know if you need any reasonable adjustments throughout the recruitment process.

Job Description

The Details

Supply Chain is a critical pillar of ASOS’ operations, with an annual spend exceeding £630 million. This global sourcing role is responsible for managing a diverse portfolio of services that underpin our end-to-end logistics and infrastructure strategy.

Reporting to the Head of Procurement, this is a great opportunity to gain experience in a fun, agile organisation where you can build on your existing procurement skills by working across a wide range of projects and the breadth of the category.You will gain a deep understanding of how a global fast-paced online retailer operates and will have the opportunity to work with stakeholders across exciting business areas.

• End‑to‑end category management — Own the strategy, sourcing, and performance of last mile, air, sea, warehousing, and automation categories, ensuring commercial and operational excellence.
• Cost optimisation — Build cost models, benchmark rates, and identify savings across delivery, freight, fulfilment, and automation solutions.
• Market intelligence — Track global trends in parcel delivery, freight markets, warehouse tech, and automation to inform category strategies.
• Supplier performance — Develop and manage SLAs, KPIs, and QBRs across courier, freight, and warehousing partners to drive speed, reliability, and cost efficiency.
• Cross‑functional collaboration — Partner with Supply Chain, Finance, Legal, Tech, and Sustainability to ensure logistics and fulfilment solutions support business priorities.
• Risk management — Assess and mitigate operational, geopolitical, capacity, and compliance risks across courier networks, global freight lanes, and warehouse operations.
• Sustainability alignment — Support ASOS sustainability goals by evaluating emissions across delivery, freight, and warehousing, and promoting lower‑impact alternatives.
• Innovation scouting — Identify emerging technologies in delivery, automation, warehousing, and fulfilment, assessing commercial and operational viability.
• Data‑driven decision making — Use analytics, forecasting, and scenario modelling to guide sourcing, network design, and performance optimisation.
• Stakeholder communication — Present category strategies, commercial recommendations, and performance insights to senior leadership.

We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least3days a week in theoffice. It’s a rhythm that speeds up decision‑making, helpsASOSerslearn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.

Qualifications

About You

• Category management expertise — Strong experience managing courier/last mile categories, with additional exposure to air, sea, warehousing, or automation.
• Global network understanding — Knowledge of international carrier networks, freight markets, fulfilment operations, and cross‑border logistics.
• Commercial strength — Skilled in negotiation, cost modelling, and contract optimisation across multiple logistics categories. Proven experience in developing and establishing supply chain sourcing strategies whilst embedding them in a driven organisation
• Data fluency — Comfortable working with dashboards, financial models, and operational data to inform decisions. A thorough understanding of relevant procurement systems and tools and proactively providing input to the centre of excellence on improvement opportunities.
• Supplier partnership building — Able to build strong, accountable relationships with courier, freight, and warehousing partners.
• Senior stakeholder engagement — Confident influencing leaders and cross‑functional teams in a fast‑paced environment. The confidence and motivation to work independently whilst ensuring senior stakeholders and management are appropriately informed or consulted as required.
• Pragmatic problem solving — Solutions‑focused, adaptable, and comfortable navigating ambiguity. The ability to proactively pivot quickly and prioritise effectively within a dynamic environment susceptible to change.
• Sustainability mindset — Passionate about improving environmental performance across delivery, freight, and fulfilment networks.
• E‑commerce agility — Thrives in a dynamic, high‑growth online retail environment.
• Clear communication — Strong communication skills and ability to forge relationships with suppliers and stakeholders that are fit for purpose and positively represents procurement.
• CIPScertification or relevant experience.

Additional Information

BeneFITS’

• Employee discount (hello ASOS discount!)
• Employee sample sales
• 25 days paid annual leave + an extra celebration day for a special moment
• Discretionary bonus scheme
• Private medical care scheme
• Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
• Opportunity for personalised learning and in‑the‑moment experiences that enable you to thrive and excel in your role