Senior Care Scheduler & Client Success Liaison

Home Instead; Shoreham-by-Sea; On-site; GBP 25,000 - 35,000; Full time

Job summary

A senior care service provider is looking for a Care Coordinator to manage scheduling and ensure quality care for clients. The ideal candidate will have experience in scheduling, excellent communication skills, and the ability to build relationships with clients and staff. Candidates should be adept with IT systems, including Microsoft Office and CRM software. A passion for caring and helping others is essential. This full-time position is based in Shoreham-by-Sea and offers a supportive work environment.

Qualifications

• Experience of working in a scheduling role within home care or logistics.
• Good working knowledge of IT systems and ability to learn new technologies.
• Excellent communication and interpersonal skills.

Responsibilities

• Understand and build effective schedules for clients and Care Professionals.
• Ensure schedules are prepared considering travel, holidays, and cancellations.
• Match Care Professionals to new clients and arrange introductions.

Skills

Scheduling experience

Communication skills

Organizational skills

Interpersonal skills

Attention to detail

Tools

Microsoft Office

Google Suite

CRM software

Job description

A senior care service provider is looking for a Care Coordinator to manage scheduling and ensure quality care for clients. The ideal candidate will have experience in scheduling, excellent communication skills, and the ability to build relationships with clients and staff. Candidates should be adept with IT systems, including Microsoft Office and CRM software. A passion for caring and helping others is essential. This full-time position is based in Shoreham-by-Sea and offers a supportive work environment.