Senior Care Assistant

Caremark North Herts & Stevenage; Letchworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A home care service provider in Letchworth is looking for a Senior Care Assistant to support clients in daily activities and guide Care and Support Workers. You will be responsible for ensuring clients' independence and dignity, mentoring staff, and assisting with care documentation. A valid UK driving license is essential. The role offers competitive pay, mileage reimbursement, and free training towards qualifications in Adult Social Care. Flexible hours available, covering weekdays and weekends.

Benefits

Competitive industry hourly pay

Paid mileage of 35p per mile

Free study towards NVQ

Employee referral bonuses

Early Pay App

Participation in company events

Pension and annual holidays

Discount vouchers

Blue Light Discount Card

On-site parking

Paid ongoing training

Qualifications

• Must have a UK driving license and a car.
• Experience in similar care roles is advantageous.

Responsibilities

• Assist in meeting personal care and support needs of clients.
• Guide and mentor Care and Support Workers.
• Collect and update documentation for clients.
• Support supervisors with introductory visits.
• Conduct surveys to monitor customer satisfaction.

Skills

Self motivated

Well organised

Flexible

Caring and supportive

Effective communication

Good recording and reporting skills

Ability to work under pressure

Education

NVQ Level 2 and above in Adult Social Care

Job description

Caremark has been supporting people to live independently in their homes since 2005. Our aim is to provide excellent home care to all regardless of gender race or social standing. Our purpose is to support everyone to continue to live independently in their own homes and have a fulfilled life. We have a full time Senior Care Assistant jobs in North Hertfordshire to assist in supporting and developing Care Assistants.

• YOU MUST BE ABLE TO DRIVE AND HAVE A CAR FOR THIS JOB ROLE

Reports to Field Care Supervisor

Summary of role

To share with other staff in meeting the personal care and support needs of clients in a way that respects their dignity and promotes their independence, and to assist the Field Care Supervisor, as requested.

Principal Responsibilities of a Senior Care Assistant

Guiding and mentoring Care and Support Workers

• Collecting information and documentation from a client’s home for updating documentation in office.
• Supporting the supervisor in introductory visits to the clients.
• Supporting with quality assurance such as spot checks, audits on files.
• Conducting annual client and Care and Support Workers surveys to monitor customer satisfaction.
• Play a pivotal role in enhancing and promoting relationship between client and Care and Support Workers.
• Be the first point of contact for Care and Support Workers to share concerns informally.
• Provide ideas and activities to stimulate and engage the service user
• Respond to emergencies and provides guidance and support to Care and Support Workers.
• Support clients with daily activities such as posting letter, reading the newspaper, helping them to prepare their own meals.
• Cover the emergency on-call phone, whenever required
• To assist clients who need help getting up and going to bed in the morning and evenings, including dressing and undressing, washing, bathing and going to the toilet.
• To help clients with their mobility and with any physical disabilities, including incontinence and use of personal aids and equipment.
• To care for clients who are temporarily sick and need bed nursing and help with feeding etc.
• To provide care and support for clients who are terminally ill.
• To help in the promotion of mental and physical activities of clients through talking, outings, reading, writing, hobbies and recreations.
• To make and change beds, light cleaning, emptying commodes and general tidying.
• To inspect, launder and mend clients’ clothes.
• To set tables and trays, prepare and serve light meals, clearing away and washing up.
• To read and write reports and be involved in clients’ reviews and training activities.
• To always adhere to all Caremark’s policies and procedures.
• To report either to the Field Care Supervisor or Care Manager any significant changes in the health or circumstances of a client.
• To encourage the independence of clients and monitor overall comfort and well-being of both clients and carers, wherever possible.
• Responsible for tasks reasonably delegated to them by the Field Care Supervisor in order to assist with the overview of care needs of clients and the management of more junior care and support workers.

The care and support provided by Care and Support Workers, including senior workers, is expected to include support that would reasonably be given by members of the client’s family and is not to include tasks that would normally be undertaken by a trained nurse.

Personal Attributes

• Self motivated & well organised.
• Flexible
• Caring, sensitive and supportive to the needs of others.
• Ability to use own initiative.
• Ability to communicate effectively.
• Good recording and reporting skills.
• Ability to work under pressure

Benefits of Working for Caremark

• Competitive industry hourly pay.
• Paid mileage of 35p per mile between client visits.
• Free study towards NVQ Level 2 and above in Adult Social Care.
• Earn £150 for employee referral and be eligible for further awards for carer of the month and year.
• Early Pay App to access up to 20% of your pay in advance of payday.
• Participation in company events.
• All employees of Caremark North Herts and Stevennage are entitled to pension and annual holidays.
• Discount vouchers from Care Professional Academy.
• Blue Light Discount Card.
• On site parking at the office and parking permits when visit customers.
• Paid ongoing training and development.

Working Hours

• 07:00am – 11:00am
• 07:00am – 03:00pm
• 07:00am – 07:00pm
• 12:00pm – 10:00pm
• 03:00pm – 10:00pm

Weekdays & Weekends available

Locations Covered

• Letchworth
• Hitchin
• Baldock
• Royston
• Stevenage
• Knebworth

Licence / Certification

UK Driving Licence (required)