Senior C&E Operations Manager - Excel London

Compass Group; City Of London; On-site; GBP 38,000 - 45,000; Full time

Job summary

A global hospitality firm seeks a Senior C&E Operations Manager in London. You will lead a team, ensuring top-tier service at major events. Candidates must have extensive hospitality management experience and strong leadership skills. Flexible working hours are required. Competitive salary package with numerous benefits.

Benefits

Healthcare

Wellbeing support

23 days' annual leave

Life assurance

Meals on duty

Qualifications

• Extensive experience in Hospitality Management or Event Management.
• Strong communication and leadership skills.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Develop leadership and inspire team for exceptional service.
• Facilitate daily operations and meet expectations.
• Review performance and ensure financial targets are met.
• Coordinate among departments for seamless event execution.
• Supervise event staff for excellent service delivery.

Skills

Hospitality Management experience

Event Management knowledge

Organisational skills

Interpersonal abilities

Multitasking capabilities

Job description

Senior C&E Operations Manager -Excel | Full-Time / Permanent

£44880 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

ExCeL London, the home of world leading events is enjoying a period of significant growth and is Europe's largest connected convention centre following the opening of a new extension in Spring 2025, increasing capacity by 25%. To support this exciting expansion, we're growing our world class hospitality team that will help to deliver over 400 leading industry events every year. ExCeL London Hospitality caters for the biggest, most influential events in the UK, from executive meetings to large scale conferences and exhibitions. We boast a highly trained team of managers, chefs and waiting staff, who ensure our customers receive the best possible service.

Purpose of role

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To develop the leadership of our team and inspire them to deliver exceptional service to our clients and guests.

Facilitate day-to-day operations to ensure that we are meeting expectations

Review performance and ensure delivery of departmental financial targets

Coordinate with various departments to ensure seamless event execution

Supervise event staff, ensuring excellent service delivery

We're looking for...

• Extensive experience in Hospitality Management or Event Management
• Knowledge in event management within the hospitality sector
• Exceptional organisational and multitasking skills.
• Strong communication and interpersonal abilities, able to lead others
• Ability to work flexible hours, including evenings and weekends as needed

We are Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.