Senior C&E Operations Manager

Compass Group; City Of London; On-site; GBP 45,000; Full time

Job summary

A leading hospitality company in London is seeking a Senior C&E Operations Manager to drive exceptional service in a growing team. This role involves extensive experience in hospitality and event management, focusing on leadership development and seamless event execution. Candidates must demonstrate strong organisational, communication, and interpersonal skills. The position offers a salary of £44,880 along with excellent benefits including healthcare, annual leave, and life assurance.

Benefits

Healthcare

Wellbeing support

23 days' annual leave plus bank holidays

Life assurance

Meals on duty

Qualifications

• Extensive experience in Hospitality Management or Event Management.
• Knowledge in event management within the hospitality sector.
• Exceptional organisational and multitasking skills.
• Strong communication and interpersonal abilities.

Responsibilities

• Develop the leadership of our team and inspire them to deliver exceptional service.
• Facilitate day-to-day operations to meet expectations.
• Review performance and ensure departmental financial targets are met.
• Coordinate with departments for seamless event execution.
• Supervise event staff and ensure excellent service delivery.

Skills

Hospitality Management

Event Management

Organisational Skills

Communication Skills

Interpersonal Skills

Job description

Senior C&E Operations Manager -Excel | Full-Time / Permanent

£44880 + excellent benefits including healthcare, wellbeing support, 23 days\' annual leave plus bank holidays, life assurance, meals on duty, and more.

ExCeL London, the home of world leading events is enjoying a period of significant growth and is Europe’s largest connected convention centre following the opening of a new extension in Spring 2025, increasing capacity by 25%. To support this exciting expansion, we’re growing our world class hospitality team that will help to deliver over 400 leading industry events every year. ExCeL London Hospitality caters for the biggest, most influential events in the UK, from executive meetings to large scale conferences and exhibitions. We boast a highly trained team of managers, chefs and waiting staff, who ensure our customers receive the best possible service.

Purpose of role:

• To develop the leadership of our team and inspire them to deliver exceptional service to our clients and guests.
• Facilitate day-to-day operations to ensure that we are meeting expectations
• Review performance and ensure delivery of departmental financial targets
• Coordinate with various departments to ensure seamless event execution
• Supervise event staff, ensuring excellent service delivery

We're looking for...

• Extensive experience in Hospitality Management or Event Management
• Knowledge in event management within the hospitality sector
• Exceptional organisational and multitasking skills.
• Strong communication and interpersonal abilities, able to lead others
• Ability to work flexible hours, including evenings and weekends as needed

We are Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world\'s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.