Senior Conference & Events Porter

IHG Hotels & Resorts; Glasgow; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Wagestream access

28 days holiday incl bank holidays (up

Sick pay and life insurance

Career development programs

Discounted room rates & F&B

Subsidised parking

Restaurant discounts

Job summary

IHG Hotels & Resorts is hiring a Senior Conference & Events Porter at voco Grand Central Glasgow for a full-time 40-hour week. You will lead event setups, coordinate room changes, and ensure all spaces are ready on time, delivering exceptional guest experiences.

Responsibilities include supervising the porter team, arranging AV and décor, and collaborating with hotel departments to maintain safety and quality standards.

Qualifications

• Previous experience within Conference & Events, Banqueting or a similar hospitality environment.

Responsibilities

• Lead and coordinate event setups, room changes and breakdowns across our Conference & Events spaces.
• Set up staging, furniture, dance floors, AV equipment, signage and event décor.
• Make sure every event space is presented to a high standard and ready on time.
• Allocate tasks and support, train and motivate the Conference & Events Porter team.
• Take the lead during events, responding quickly to changes and keeping the operation running smoothly.
• Work closely with our Conference & Events, Banqueting and wider hotel teams to deliver a seamless guest experience.
• Provide a warm, professional and helpful service to clients, organisers and guests.
• Ensure equipment is handled safely and all health & safety standards are consistently maintained.

Skills

Conference & Events

Team leadership

Time management

Guest service

Job description

At voco Grand Central Glasgow, we’re looking for a Senior Conference & Events Porter to join our team on a full-time basis (40 hours per week) and play a key role in bringing our conferences, weddings, celebrations and events to life.

Set within one of Glasgow’s most iconic hotels, our impressive event spaces host everything from intimate meetings and private dinners to large-scale conferences, weddings and gala events. No two days are quite the same, and behind every great event is a team making sure every detail is exactly where it needs to be.

We’re looking for someone who is hands‑on, organised and confident leading from the front. You’ll take pride in creating exceptional event spaces, supporting your team and making sure everything is ready, on time and to the standard our guests expect.

What you’ll be doing

• Lead and coordinate event setups, room changes and breakdowns across our Conference & Events spaces.
• Set up staging, furniture, dance floors, AV equipment, signage and event décor.
• Make sure every event space is presented to a high standard and ready on time.
• Allocate tasks and support, train and motivate the Conference & Events Porter team.
• Take the lead during events, responding quickly to changes and keeping the operation running smoothly.
• Work closely with our Conference & Events, Banqueting and wider hotel teams to deliver a seamless guest experience.
• Provide a warm, professional and helpful service to clients, organisers and guests.
• Ensure equipment is handled safely and all health & safety standards are consistently maintained.

What We’re Looking For

• Previous experience within Conference & Events, Banqueting or a similar hospitality environment.
• Good knowledge of event room setups and operations.
• Experience leading, supervising or supporting a team.
• Strong organisation, communication and time‑management skills.
• A proactive, hands‑on approach with a real eye for detail.
• Someone who takes ownership, stays calm under pressure and enjoys working as part of a busy team.
• Flexibility to work evenings, weekends and public holidays as our events calendar requires.
• Previous Senior Porter or supervisory experience would be an advantage.

If you enjoy being at the heart of a busy events operation, leading a team and seeing a space completely transform ready for our guests, this could be a great next step for you.

Why join voco Grand Central?

You’ll be joining one of Glasgow’s most recognisable hotels and becoming part of IHG Hotels & Resorts, with excellent opportunities for training, development and career progression.

Your benefits include:

• £14.78 per hour (£30,742.40 per annum) and great IHG perks!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• Access to Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• For your wellbeing we provide every employee company sick pay and life insurance, generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.
• Professional career development with our IHG Leadership programs extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Amazing worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Hotel specific benefits include subsidised parking in the city centre NCP car park (£5.00 per day), 50% off food and beverage outlets, Champagne Central at Grand Central Hotel, and Isag Restaurant in Blythswood and 30% off the Blythswood Spa. Plus, a variety of different gifts on milestone occasions to celebrate with you!

Most importantly, we’ll help you grow and develop you as an individual.

You must meet the legal requirements to work in the UK.

IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels