Senior Business Travel Consultant

C&M Travel Recruitment; Aberdeen City; On-site; GBP 100,000 - 125,000; Full time

Job summary

A prominent travel management company in Aberdeen is looking for an experienced Senior Business Travel Consultant. Responsibilities include managing travel bookings, providing expert advice, and delivering exceptional customer service. With a competitive salary and hybrid working arrangements, this opportunity also offers career growth and various industry perks.

Benefits

Competitive salary

Performance bonuses

Generous holiday allowance

Travel discounts

Sabbatical

Qualifications

• Minimum 3 years of experience as a Senior Business Travel Consultant.
• Proficiency in Amadeus GDS is essential.
• Strong knowledge of international fare construction, ticketing, and reissue processes.

Responsibilities

• Manage end-to-end business travel bookings including air, hotel, car rental, rail.
• Provide expert advice on travel options, fares, and destinations.
• Deliver exceptional customer service via phone, email, and online platforms.

Skills

Booking management

Customer service

Problem-solving

Communication

Flexibility

Tools

Amadeus GDS

Job description

Our client, a well-established travel management company based in Aberdeen, is seeking an experienced Senior Business Travel Consultant due to continued growth. This is a Monday to Friday role on a hybrid basis with a competitive salary dependent on experience.

Senior Business Travel Consultant responsibilities:

• Manage end-to-end business travel bookings, including air, hotel, car rental, rail, and ancillary services.
• Provide expert advice on travel options, fares, and destinations
• Create reservations using the Amadeus GDS including changes, reissues and refunds
• Handle complex itineraries, VIP client travel, and multi-leg international trips whilst adhering to company policy
• Deliver exceptional customer service via phone, email, and online platforms.
• Stay updated on industry trends, airline policies, and travel regulations.

Senior Business Travel Consultant skills required:

• Minimum 3 years of experience as a Senior Business Travel Consultant.
• Proficiency in Amadeus GDS is essential.
• Strong knowledge of international fare construction, ticketing, and reissue processes.
• Excellent communication, problem-solving, and customer service skills.
• Ability to work independently as well as part of a team.
• Flexibility to adapt to client needs in a fast-paced environment.

Additional information:

• Competitive salary and performance bonuses
• Generous holiday allowance
• Hybrid working arrangements
• Opportunities for career growth and development
• Supportive and collaborative team environment
• Travel discounts and industry perks
• Sabbatical