Senior Business Support Officer

Hertfordshire County Council; Hemel Hempstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government council is seeking a Senior Business Support Officer to provide administrative support for youth services in Hemel Hempstead. This role involves team management, reception duties, and assistance to vulnerable young people. Ideal candidates should have relevant experience in administration and strong organizational skills. The position is a fixed-term contract until September 2026.

Qualifications

• Experience in administrative and business support roles.
• Ability to work effectively in a team environment.
• Strong communication and organizational skills.

Responsibilities

• Provide administrative and business support to youth services.
• Manage front-of-house and reception duties.
• Oversee the work of the business support team.

Job description

This is a fixed term contract / secondment opportunity until the end of September 2026. The opportunity exists due to the secondment of the current post holder to a more senior role within Business Support.

We are looking for a Senior Business Support Officer to work as part of a team of business support staff providing administration and business support to the Watford, Three Rivers and Hertsmere Services for Young People Team. Services for Young People are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire and work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.

The role is varied and would provide a full range of reception / front of house, administrative, finance and senior office duties (including oversight of the work of the wider team) to support the full offer to young people at our Young People's Centres based in the Watford / Three Rivers district.