Senior Business Analyst / Product Consultant (Public Sector)

Kainos; United Kingdom; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company in the UK is looking for a Senior Business Analyst to join their team. You will ensure the understanding of business needs, facilitating analysis and design of solutions, while managing stakeholders effectively. The ideal candidate has strong experience in bespoke software delivery and agile methodologies, along with excellent communication skills. You'll be part of a diverse team committed to innovation and impact.

Qualifications

• Experience in bespoke software delivery, client-facing roles.
• Extensive experience in relevant commercial or technical environments.
• Proficient in stakeholder management and user story creation.
• Strong skills in business process modelling and team collaboration.

Responsibilities

• Ensure team understands business needs for customer solutions.
• Facilitate analysis and design of cost-effective software.
• Articulate problems and processes for stakeholders.

Skills

Bespoke software delivery experience

Public sector experience

Stakeholder management

User story creation

Business process modelling

Agile project management

Waterfall project management

Good verbal and written communication

Job description

Overview

Join Kainos and Shape the Future. At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger.

As a Senior Business Analyst in Kainos, you will be responsible for ensuring that your team has a good understanding of business needs so that our customer solutions meet the needs of them and their users. You will be responsible for articulating problems and processes in ways understood by all stakeholders - both business and technical, and for facilitating the analysis and design of cost-effective software solutions that impact users worldwide.

Responsibilities

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Minimum Requirements

• Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have)
• UK public sector experience
• Extensive experience in a relevant commercial or technical environment
• Broad business and technology understanding and a proven awareness of industry trends
• Proficient in stakeholder management, sensitive to the needs of each stakeholder yet comfortable to challenge where appropriate
• Excellent user story creation skills, articulating the business needs in a format that is easily consumable by the scrum team (2 years, backlog management, refinement sessions, customers pre-sales, requirements, and priorities and value) talk to end users
• Strong business process modelling skills, capturing existing processes, designing new processes and presenting processes to achieve buy-in
• Competent facilitator of small groups to achieve focused outcomes (dev teams, product approval committee, delivery manager)
• Highly effective at translating business requirements into cost-effective functional requirements
• Good commercial awareness, always delivering within project constraints
• A strong understanding of Agile and Waterfall Project Management delivery methodologies
• Able to work flexibly and to tight deadlines
• We all work in teams here in Kainos - a proven ability of strong team skills, including working in a multi-disciplinary team is crucial
• Good verbal and written communication skills, with the ability to communicate with a variety of stakeholders

Desirable

• Experience of software development or related problem-solving discipline
• Experience of working on client site, delivering high-quality digital products. Stakeholder management experience
• We are passionate about developing people - a demonstrated ability in managing, mentoring and coaching members of your team and wider community is important
• Experience mentoring customer on good story writing techniques
• Agile and waterfall project experience across a range of methodologies (across a range of methodologies and frameworks (e.g. waterfall, scrum, Kanban, etc.))
• Active participant in communities of interest (e.g. online groups, speaking at conferences etc.)

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.