Senior Business Analyst / Product Consultant (Healthcare)

Kainos; Dartford; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading tech company in Dartford is seeking a Senior Business Analyst to ensure team understanding of business needs. Responsibilities include articulating problems for stakeholders and facilitating software solution design. Candidates should have experience in bespoke software delivery and UK public sector projects. This role offers opportunities for growth in a diverse environment.

Qualifications

• Experience in a client-facing role in a consulting environment is a must-have.
• Proficient in stakeholder management, comfortable with challenges.
• Able to work flexibly and to tight deadlines.

Responsibilities

• Understand business needs to ensure solutions meet customer requirements.
• Facilitate analysis and design of cost-effective software solutions.
• Articulate problems and processes understood by all stakeholders.

Skills

Experience in bespoke software delivery

UK public sector or healthcare experience

Excellent user story creation skills

Strong business process modelling skills

Stakeholder management

Agile and Waterfall methodologies

Good verbal and written communication skills

Job description

Overview

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

Responsibilities

As a Senior Business Analyst in Kainos, you will be responsible for ensuring that your team has a good understanding of business needs so that our customer solutions meet the needs of them and their users. You will be responsible for articulating problems and processes in ways understood by all stakeholders - both business and technical, and for facilitating the analysis and design of cost-effective software solutions that impact users worldwide.

Minimum Requirements

• Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have)
• UK public sector or healthcare experience
• Extensive experience in a relevant commercial or technical environment
• Broad business and technology understanding and a proven awareness of industry trends
• Proficient in stakeholder management, sensitive to the needs of each stakeholder yet comfortable to challenge where appropriate
• Excellent user story creation skills, articulating the business needs in a format that is easily consumable by the scrum team (2 years, backlog management, refinement sessions, customers pre-sales, requirements, and priorities and value) talk to end users
• Strong business process modelling skills, capturing existing processes, designing new processes and presenting processes to achieve buy-in
• Competent facilitator of small groups to achieve focused outcomes. (dev teams, product approval committee, delivery manager)
• Highly effective at translating business requirements into cost-effective functional requirements
• Good commercial awareness, always delivering within project constraints
• A strong understanding of Agile and Waterfall Project Management delivery methodologies
• Able to work flexibly and to tight deadlines
• We all work in teams here in Kainos – a proven ability of strong team skills, including working in a multi-disciplinary team is crucial
• Good verbal and written communication skills, with the ability to communicate with a variety of stakeholders

Desirable

• Experience of software development or related problem-solving discipline
• Experience of working on client site, delivering high-quality digital products. Stakeholder management experience
• We are passionate about developing people – a demonstrated ability in managing, mentoring and coaching members of your team and wider community is important
• Experience mentoring customer on good story writing techniques
• Agile and waterfall project experience across a range of methodologies (across a range of methodologies and frameworks e.g. waterfall, scrum, Kanban, etc.)
• Active participant in communities of interest (e.g. online groups, speaking at conferences etc.)

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.