Senior Business Analyst | 12 month FTC

GBST; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Flexible/hybrid working

Private health insurance

Non-contributory pension

Salary sacrifice schemes

GBST & U day off

Employee Assistance Program (EAP)

LinkedIn Learning

Job summary

GBST is seeking an experienced Senior Business Analyst to join on a 12-month fixed-term contract. You will collaborate with clients, product teams and delivery colleagues to translate needs into clear requirements and drive solutions through discovery to implementation.

You will facilitate workshops, map processes, write user stories and acceptance criteria, and support Agile ceremonies. Strong communication and stakeholder management are essential to shaping outcomes in the financial services

Qualifications

• Significant experience as a Business Analyst on technology or business change initiatives.
• Strong skills in requirements elicitation, analysis, documentation and validation.
• Experience producing process maps, user stories, use cases and acceptance criteria.
• Knowledge of Agile delivery practices and experience working with cross-functional teams.
• Excellent communication, facilitation and stakeholder management skills.
• Strong analytical and problem-solving skills, with the ability to identify dependencies and assess impacts.
• Experience supporting testing and user acceptance testing.
• A proactive, organised and adaptable approach, with the ability to manage competing priorities.

Responsibilities

• Engage with clients and internal stakeholders to understand business objectives, user needs and operational challenges.
• Plan and facilitate workshops, interviews and discovery sessions to gather and validate requirements.
• Analyse and document business processes, workflows, functional requirements and business rules.
• Translate requirements into clear user stories, use cases and acceptance criteria for delivery teams.
• Work closely with product owners, developers, testers and other delivery colleagues to clarify requirements and support solution design.
• Identify gaps, dependencies, risks and opportunities for process improvement.
• Support backlog refinement, sprint planning and other Agile delivery activities.
• Contribute to testing activities, including reviewing test scenarios, supporting user acceptance testing and helping resolve issues.
• Maintain clear and accurate project documentation and communicate progress and decisions to stakeholders.

Skills

Requirements elicitation

Analysis

Documentation

Validation

Process maps

User stories

Use cases

Acceptance criteria

Agile delivery

Stakeholder management

Communication

Facilitation

Problem solving

Testing support

Backlog refinement

Job description

At GBST, we are passionate about helping wealth management and advice businesses innovate, grow and deliver better outcomes for their clients. We are looking for an experienced Senior Business Analyst to join our team on a 12-month fixed-term contract and help deliver technology solutions for the financial services sector.

In this role, you will work closely with clients, product teams and colleagues across the business to understand needs and translate them into clear, practical requirements. You will support delivery from discovery through to implementation, helping teams shape solutions that meet business objectives and provide value to users.

Key responsibilities include:

• Engage with clients and internal stakeholders to understand business objectives, user needs and operational challenges

• Plan and facilitate workshops, interviews and discovery sessions to gather and validate requirements

• Analyse and document business processes, workflows, functional requirements and business rules

• Translate requirements into clear user stories, use cases and acceptance criteria for delivery teams

• Work closely with product owners, developers, testers and other delivery colleagues to clarify requirements and support solution design

• Identify gaps, dependencies, risks and opportunities for process improvement

• Support backlog refinement, sprint planning and other Agile delivery activities

• Contribute to testing activities, including reviewing test scenarios, supporting user acceptance testing and helping resolve issues

• Maintain clear and accurate project documentation and communicate progress and decisions to stakeholders

What we are looking for:

We are seeking a collaborative and analytical business analyst who can build trusted relationships and bring clarity to complex problems. You will be comfortable working with a range of stakeholders and balancing attention to detail with a practical, outcomes-focused approach. Experience in a Financial Services / Wealth Management SaaS technology will be valuable to your success in the role.

• Significant experience working as a Business Analyst on technology or business change initiatives

• Strong skills in requirements elicitation, analysis, documentation and validation

• Experience producing process maps, user stories, use cases and acceptance criteria

• Knowledge of Agile delivery practices and experience working with cross-functional teams

• Excellent communication, facilitation and stakeholder management skills

• Strong analytical and problem-solving skills, with the ability to identify dependencies and assess impacts

• Experience supporting testing and user acceptance testing

• A proactive, organised and adaptable approach, with the ability to manage competing priorities

Why join GBST?

At GBST, our people are at the centre of everything we do. We foster a collaborative and supportive culture where individuals are empowered to contribute, challenge ideas and continuously improve.

You will work with talented colleagues across a global technology business and contribute to solutions that support wealth management and financial services organisations.

Our UK benefits include:

• Two days of flexible or hybrid working

• Instant savings and discounts at major retailers across the country

• Private health insurance, including dental and optical cover

• Non-contributory pension scheme

• Salary sacrifice schemes for cars, cycle-to-work and additional pension contributions

• An additional GBST & U day off each year

• Employee Assistance Program (EAP)

• LinkedIn Learning