Senior Business Analyst - 12 Month FTC

TP ICAP; Belfast City District; On-site; GBP 65,000 - 90,000; Full time

Job summary

TP ICAP Group is seeking a Senior Business Analyst to join the Communications Surveillance Technology team in Belfast. You will deliver regulatory and strategic changes across the communications surveillance estate, own your deliverables, and guide other analysts.

You will coordinate with product, engineering and business teams, and work closely with Compliance, Legal and vendors. The role requires strong analysis, regulatory knowledge, and experience in both Agile and Waterfall environments.

Qualifications

• Solid experience delivering technology change within a regulated financial services or RegTech environment.
• Good technical understanding of cloud-based environments.
• Strong domain knowledge in Communications Surveillance, Enterprise Archiving, Unified Communications, Trade Surveillance or related compliance technology.
• Excellent requirements elicitation, process mapping and stakeholder management across business and technology teams.
• Strong analytical and problem-solving capability including data integrity and control issue remediation.
• Understanding of regulatory obligations relating to communications recording, surveillance, data retention and market abuse monitoring.
• Experience managing multiple initiatives in a complex regulatory environment.
• Strong written and verbal communication to influence senior stakeholders and coordinate with vendors.
• Experience with Agile and Waterfall delivery, using Jira and Confluence.

Responsibilities

• Lead business analysis across Communications Surveillance initiatives from requirements gathering to operational support.
• Partner with Compliance, Legal, Operations and Technology teams to define regulatory solutions.
• Drive delivery of strategic projects including Voice Surveillance Enhancements and Legacy Data Migration.
• Translate requirements into clear user stories and technical deliverables for cross-functional teams.
• Investigate data integrity and surveillance control issues and drive timely remediation.
• Support and enhance surveillance platforms and act as primary user liaison for stakeholders.
• Coordinate testing activities to ensure regulatory and operational outcomes.
• Manage risks, issues, dependencies and stakeholder communications across initiatives.
• Support product roadmap development and quarterly planning for Communications Surveillance tech estate.
• Contribute to continuous improvement of governance and regulatory compliance processes.

Skills

Regulatory knowledge

Business analysis

Stakeholder mgmt

Requirements elicitation

Data analysis

RegTech

Cloud awareness

JIRA

Confluence

Tools

JIRA

Confluence

Job description

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 28 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.

Role Overview

The Senior Business Analyst is a key member of the Communications Surveillance Technology team, responsible for delivering regulatory and strategic change across TP ICAP's communication record keeping & surveillance estate. This is a hands‑on Senior BA role. The postholder will own their own deliverables, and also provide best practice guidance and advice to other Business Analysts in the team. At times, the role will require coordinating delivery across product, engineering and business teams. The role works closely with Compliance, Legal, Technology, Operations and vendors to define requirements, solve complex data and control issues, and drive delivery of key initiatives across Communications Surveillance and related regulatory programmes.

Role Responsibilities

• Lead business analysis across Communications Surveillance initiatives, from requirements gathering and delivery through to operational support and the decommissioning of legacy technology platforms.
• Partner with Compliance, Legal, Operations, and other Technology teams and vendors to define and implement regulatory solutions.
• Drive delivery of strategic projects including Voice Surveillance Enhancements, and Legacy Data Migration.
• Understand problem statements, analyse business processes, document requirements, translate requirements into clear user stories and technical deliverables, and coordinate execution to ensure the required business outcomes are achieved.
• Investigate data integrity, archiving and surveillance control issues, performing root cause analysis and driving remediation in a timely manner.
• Support and enhance surveillance platforms, acting as a key contact for users, stakeholders and technology teams.
• Coordinate testing activities and ensure solutions meet business, regulatory and operational outcomes.
• Manage project risks, issues, dependencies and stakeholder communications across multiple concurrent initiatives.
• Support product roadmap development and quarterly planning across the Communications Surveillance technology estate.
• Contribute to the continuous improvement of surveillance capabilities, controls, governance and regulatory compliance processes.

Experience / Competences

Essential

• Solid business analysis experience delivering technology change within a regulated financial services or RegTech environment.
• Good technical understanding of cloud‑based technology environments.
• Strong domain knowledge in at least one of the following areas: Communications Surveillance, Enterprise Archiving, Unified Communications, Trade Surveillance or related compliance technology.
• Strong requirements elicitation, process mapping and stakeholder management skills across business and technology teams.
• Excellent analytical and problem‑solving capability, including root cause investigation of complex data integrity and control issues, and being able to perform data verification/reconciliation.
• Strong understanding of regulatory obligations relating to communications recording, surveillance, data retention, and market abuse monitoring.
• Demonstrated ability to manage and deliver multiple concurrent initiatives in a complex regulatory environment.
• Strong written and verbal communication skills with the ability to influence senior stakeholders and challenge constructively.
• Experience working with third‑party vendors and cross‑functional technology teams to deliver enterprise solutions.
• Ability to operate independently, prioritise effectively and take ownership of outcomes with minimal supervision.
• Deep understanding of the surveillance technology lifecycle, from requirements and design through testing, implementation and operational support.
• Experience supporting product delivery and requirements management across Agile and Waterfall environments, using tools such as JIRA and Confluence.

Desired

• Experience supporting large‑scale technology change, system implementation, data migration or transformation within financial services.
• Technical awareness of cloud services, APIs, identity management and enterprise data‑storage technologies.
• Exposure to artificial intelligence, voice transcription, or Mobile Messaging Capture solutions.
• Experience supporting product roadmaps, quarterly planning and operational technology platforms.

Job Band & Level

• Manager / 6

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location

UK - City Quays 3 - Belfast