Senior Business Analyst

EMEA3 Recruitment; Stirling; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

University of Stirling is seeking a Senior Business Analyst to lead the analysis and design for a major digital transformation of the Student Information System SaaS solution. You will collaborate with senior stakeholders, vendor teams, project managers and business area leads to maximise value for students and staff.

Working within our Agile Hybrid framework, you will shape future business processes, ensure clear requirements, and drive delivery through system configuration or process change,

Qualifications

• Lead analysis and design activities for a major digital transformation project.
• Translate business needs into system requirements and processes.
• Collaborate with stakeholders, vendor teams, and project managers to deliver through configuration or process change.
• Maintain high-quality documentation including benefit realisation plans and process maps.

Responsibilities

• Lead the analysis, design, and improvement of the end-to-end student lifecycle and related processes.
• Collaborate with senior stakeholders, vendor teams, project managers, and leads to articulate needs and deliver changes.
• Develop and maintain documentation such as benefit plans, process maps and test plans.
• Act as liaison between business workstreams, technical teams and the vendor to drive efficiency and engagement.
• Mentor junior analysts and uplift business analysis capability across the university.
• Identify risks and dependencies and define mitigation strategies for successful delivery.
• Champion continuous improvement and embed best practices in analysis and service delivery.
• Support change management and stakeholder engagement activities.
• Provide strategic input to governance forums and evidence-based decision making.

Job description

The Post

Background

We are embarking on a bold and transformative initiative to implement a next-generation Student Information System (SIS) from Ellucian—an investment in the future of our institution and the experience we offer our students and staff.

This strategic transformation represents a significant opportunity to modernise the core systems that underpin our academic and administrative services. The new system will streamline operations, reduce complexity, and significantly enhance the digital experience across the university community.

At the heart of this change is our unwavering commitment to delivering a top 20 student experience—prioritising people, enabling smarter and more agile ways of working, and building a more connected and responsive university.

The Role

As a Senior Business Analyst, you will play a pivotal role in leading business analysis activities for a major digital transformation project. You will work collaboratively with cross-functional teams to shape the future state of business processes, ensure alignment with strategic goals, and maximise the value of the Student Information System SaaS solution for the University.

Working Arrangements

At the University of Stirling our working practices are underpinned by our Agile Working Framework. The Framework is an informal, principles-based approach to hybrid working designed to enable progressive working practices that support agility, growth, and high performance

Description of Duties

• Lead the analysis, design, and improvement of the end-to-end student lifecycle and support processes in alignment with the capabilities of the SaaS Student Information System
• Collaborate closely with senior stakeholders, vendor teams, project managers, and business area leads to ensure that business needs are clearly articulated, prioritised, and effectively delivered through system configuration or process change
• Develop and maintain high-quality documentation including benefit realisation plans, process maps, and test plans, ensuring compliance with university and project standards
• Act as a key liaison between business workstreams, technical teams and the vendor, translating strategic goals into system and process requirements that drive operational efficiency and enhanced student engagement
• Mentor and support junior analysts and colleagues across the institution, sharing knowledge, providing guidance, and contributing to the uplift of business analysis capability within the University
• Proactively identify emerging issues, risks, and dependencies, and work with project and governance teams to define mitigation strategies and ensure successful delivery
• Champion continuous improvement, identifying opportunities for optimisation across systems and services, and embedding best practice in analysis, documentation, and service delivery
• Support change management and adoption activities, working with change leads to develop communication, training, and stakeholder engagement strategies
• Provide strategic input to project governance and decision-making forums, drawing on evidence-based analysis and sector insight
• Undertake additional duties aligned with the scope and level of the role, as required to support successful project delivery