Senior Business Analyst

Capgemini; Shrewsbury; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global consulting firm in Shrewsbury is looking for a Business Analyst to lead client workshops and drive business analysis for strategic IT solutions. The role demands strong stakeholder management, technical understanding, and the ability to influence and guide cross-functional teams. Candidates should have experience in user-centered development and a passion for sustainability. This position offers hybrid working opportunities and an environment focused on professional growth.

Benefits

Training and development opportunities

Mental Health support programs

Hybrid work model

Qualifications

• Comfortable working closely with technical experts.
• Ability to influence strategy in complex engagements.
• Become a trusted advisor to clients.

Responsibilities

• Lead workshops managing stakeholders to reach agreements.
• Use data to challenge decisions constructively.
• Drive Business Analysis on complex projects.
• Manage people and mentor junior BAs.

Skills

User-centred product development

Working in a technical environment

Identifying business opportunities

Supporting and developing other BAs

Experience in Public Sector projects

Incorporating sustainability

Education

BCS Business Analysis certification

Job description

About the job you're considering

You will be part of a growing, client‑centric practice shaping the future of public service delivery, in a role offering a clear path to leadership.

To support the growth of this modern, high‑impact practice you will be highly customer focused, bringing extensive BA experience in IT delivery, as well as a consulting approach to problem‑solving, with the ability to influence, challenge and co‑create with clients.

You will build stakeholder relationships at all levels, deliver strategic IT solutions, provide expert guidance in complex, client‑facing environments and further develop our business.

Hybrid working: The places that you work from day to day will vary according to your role, your needs and those of the business; it will be a blend of company offices, client sites and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre‑employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years and an unspent criminal record check (known as Disclosure and Barring Service).

Your role

• Lead both face‑to‑face and virtual client workshops, managing stakeholders with differing priorities to reach agreed requirements.
• Take an evidence‑based approach, i.e. use data to inform and, where necessary, constructively challenge decisions, ensuring that the right outcome is reached.
• Work with ambiguity, bringing clarity and cutting through complexity.
• Work closely with Solution Architects, Product Managers and User Experience Designers, whilst also understanding how to work effectively with other disciplines to deliver an end‑to‑end solution that meets clients’ requirements.
• Understand industry trends, look for new opportunities for work within your projects, contribute to bid proposals and drive innovation that will increase client value, e.g. use of Generative AI to enhance business processes.
• Take responsibility for leading Business Analysis on complex projects, often in high‑pressure situations, role‑modeling professional behaviours for colleagues.
• Have people‑management responsibilities, driving improvements across the BA profession and actively supporting the development and career progression of other BAs.

Your skills and experience

• Working on user‑centred product or service development projects.
• Working in a technical environment, comfortable working closely with solution architects and other technical subject‑matter experts supporting technical requirements.
• Identifying and developing business opportunities with clients.
• Supporting and developing other BAs through activities such as people‑management and mentoring.
• Working on projects in the Public Sector or other legislation‑driven sectors such as Utilities, Energy or Pharmaceutical.
• Incorporating a sustainability mindset into solutions.

And the ability to:

• Influence strategy and leadership direction within complex engagements.
• Become a domain expert in the field in which you are working.
• Understand the architecture and the technologies being used to deliver a solution.
• Work with low‑level detail, as well as holistically, driving the strategy and seeing the bigger picture.
• Build collaborative stakeholder relationships with a range of colleagues and clients up to the most senior level.
• Become a trusted advisor to our clients, providing coaching where necessary.

BCS Business Analysis certification would be desirable.

Your security clearance

To be successfully appointed to this role, it is required to be eligible for Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last five years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does "Get the Future You Want" mean for you

You will be empowered to explore, innovate and progress. You will benefit from Capgemini's "learning for life" mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained "Mental Health Champions" across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Why you should consider Capgemini

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free‑thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. That's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want.

You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong 55‑year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs.

It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market‑leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of ₠22.1 billion.