Senior Business Analyst

Cynet systems Inc; Richmond; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading IT solutions provider in the UK is seeking a Business Analyst to support software and application projects. The ideal candidate will bring over 5 years of Business Analyst experience, capable of translating complex business processes into clear requirements. Strong communication and proficiency in Azure DevOps and Visio are essential. This role involves collaborating with stakeholders and developers while managing documentation across Agile/Scrum and Waterfall methodologies.

Qualifications

• 5+ years of Business Analyst experience in IT projects.
• Proven experience in IT software/application project environments.
• Strong oral and written communication skills.

Responsibilities

• Review and analyze complex business processes and systems.
• Conduct stakeholder interviews and workshops to gather requirements.
• Write clear, testable, and detailed requirements.

Skills

Analytical thinking

Problem-solving abilities

Technical understanding of enterprise software

Excellent written documentation

Education

Bachelor’s degree in Information Technology

Tools

Azure DevOps (TFS)

Visio

SQL Server

Job description

Job Description

• The Asset Management Team is seeking an experienced Business Analyst to support IT software and application projects.
• The ideal candidate will possess strong analytical, technical, and communication skills, with proven experience in gathering and translating requirements for complex IT systems.

Responsibilities

• Review and analyze complex business processes and systems, breaking them into manageable parts.
• Identify root causes of issues and propose effective solutions.
• Conduct stakeholder interviews and workshops to gather and document requirements.
• Write clear, testable, and detailed functional and non-functional requirements.
• Create wireframes, process flow diagrams, and visualizations (Visio) for proposed modifications.
• Manage and track Agile items—Product Backlog, Epics, Features, User Stories, Tasks, and Test Plans/Test Cases—using Azure DevOps (TFS).
• Prepare and maintain documentation explaining technical modifications for both business and IT audiences.
• Collaborate closely with developers and stakeholders, translating technical and business requirements effectively.
• Participate in both Agile/Scrum (including SAFe) and Waterfall project methodologies.
• Model business processes using Swim Lane and Flow Chart Diagrams.
• Support system rollouts, user adoption, and process improvement initiatives.

Requirement/Must Have

• 5+ years of Business Analyst experience in IT projects.
• Proven experience in IT software/application project environments.
• Strong oral and written communication skills.
• Proficiency with Azure DevOps (TFS) for agile project tracking.
• Experience creating diagrams, wireframes, and process documentation using Visio.
• Familiarity with Agile/Scrum (SAFe) and Waterfall methodologies.

Should Have

• Ability to translate between technical and business stakeholders effectively.
• Strong presentation, negotiation, and conflict-resolution skills.
• Experience in business process modeling and managing user adoption of new systems.

Skills

• Analytical thinking and problem-solving capabilities.
• Technical understanding of enterprise software such as Oracle and SQL Server.
• Working knowledge of databases (SQL), APIs, and Data Flow Diagrams.
• Excellent written documentation and communication abilities.

Experience

• Minimum of 5 years of Business Analyst experience in IT projects.
• Proven track record in managing requirements for enterprise software and application systems.

Qualification and Education

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field preferred.