Senior Business Analyst

Pertemps Network Group; Reading; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Senior Business Analyst to support digital transformation initiatives. The role includes conducting project work, mentoring business analysts, and collaborating with stakeholders. A competitive salary of £55,000 to £65,000 per annum is offered along with generous benefits, promoting a flexible and supportive work environment.

Benefits

26 days holiday per year

Performance-related pay plan

Generous Pension Scheme

Qualifications

• Extensive experience in Digital Business Analysis project environments.
• Ability to simplify complex concepts for various organizational levels.
• Experience in coaching and mentoring business analysts.

Responsibilities

• Conduct Business Analysis-related project work and support portfolio management.
• Build relationships with stakeholders and communicate project needs.
• Coach and mentor business analysts in their work.

Skills

Digital Business Analysis experience

Coaching and mentoring

Communication skills

Scrum Master certification

Job description

In digital transformation, this means leveraging data and technology to transform our organisational capability, drive innovation and deliver impactful change to our customers, communities and the environment.

The Senior Business Analyst will conduct Business Analysis‑related project work, support the Lead Business Analyst with portfolio management, coach, mentor, and quality‑assure BA’s work within the practice. Working with the business areas within their domain to identify & define opportunities for improvement and deliver change successfully.

What you’ll be doing as a Senior Business Analyst

• Build strong relationships and communicate clearly and consistently with stakeholders.
• An inclusive leadership style with the ability to coach and mentor others and develop their performance.
• Customer‑centred outlook, working closely with business areas and Business Analysts on the opportunities, guiding and positively challenging preconceptions and driving collaboration across teams to optimise opportunities within their domain.
• Help teams to manage and visualise outcomes, prioritise work and work to an agreed minimum viable product (MVP), and scope.
• Work with the Lead Business Analyst to evolve and grow the capability and remit of the Business Analysis Community, demonstrating passion for continuous improvement and service excellence.
• Acts as the escalation point for Business Analysts in projects and other project stakeholders for all Business Analysis activities and deliverables, facilitating discussions to agree on a common understanding for resolution and remedial action planning.

Base location - Hybrid - Clear Water Court, Reading

Working pattern - 36 hours

What you should bring to the role

To thrive in this role, the essential criteria you’ll need is:

• Extensive experience working in a Digital Business Analysis project environment.
• Experience in coaching and mentoring others.
• Ability to present information clearly and succinctly at varying levels of the organisation, with emphasis on simplifying complex business and technical concepts.
• Scrum Master or Product Owner certification.
• Some portfolio management for incoming project ideas.

Additional skills and experiences that would be great to have/bring:

• Certification/experience in DevOps tools, processes, and methodology.
• Understanding of the water industry, the culture and regulatory accountabilities.
• Expertise in the practice of Business Analysis.
• Management/Leadership qualification.

What’s in it for you?

• Competitive salary from £55,000 to £65,000 per annum, depending on experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Performance‑related pay plan directly linked to both company and individual performance measures and targets.
• Generous Pension Scheme through AON.
• Access to benefits to support health, wellbeing and finances, including annual health MOTs and access to physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we need passionate and skilled people to help us reach our long‑term goals.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference. We offer meaningful career opportunities, flexible working arrangements and excellent benefits.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats or anything else, just let us know. We’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.