Senior Business Analyst

SSE plc; Glasgow; On-site; GBP 44,000 - 66,000; Full time

Benefits offered by this job

Performance-related bonus

Wellbeing benefits

Family entitlements

Job summary

SSE plc is recruiting a Senior Business Analyst to drive transformation through our flagship programme, focusing on agility, digital capabilities and customer journey improvements. You will collaborate with stakeholders to capture requirements, design future processes and support high-impact solutions aligned with SSE's strategic goals.

You will lead requirements workshops, translate needs into specs, mentor analysts, and ensure effective change delivery within an agile environment.

Qualifications

• Extensive experience in business analysis within an agile delivery environment.
• Leadership experience guiding teams of Business Analysts and ensuring quality outputs.
• Expertise in process design, mapping, gap analysis and Lean improvements.
• Strong communication and facilitation skills with stakeholders at varying levels.
• Experience in energy/utilities sector is advantageous.

Responsibilities

• Lead the gathering of business requirements from stakeholders, facilitating workshops and interviews using MoSCoW prioritisation.
• Design future-state processes, data flows and ways of working aligned with transformation objectives.
• Translate requirements into functional specs and work with development teams in agile sprints.
• Document current state processes, perform gap analyses and enable smooth transitions with Change Managers.
• Mentor and guide a team of Business Analysts to ensure best practices across the programme.

Skills

Agile BA experience

Leadership

Process design

Process mapping

Gap analysis

Communication

Facilitation

Energy sector experience

Job description

Base Location:Glasgow, Perth or Reading - other UK locations can be considered

Salary:£44,000 - £65,900 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern:Fixed Term Contract till Oct 27 | Full Time |Flexible Firstoptions available

The role

As a Senior Business Analyst, you will play a pivotal role in driving the transformation of our business operations through our flagship transformation programme. This programme is focused on embedding agility, enhancing our digital capabilities, and transforming the customer journey. You will collaborate with a diverse range of stakeholders, capture business requirements, design future-state processes, and support the development of high-impact solutions that meet SSE's strategic goals.

You will

• Lead the gathering of business requirements from internal and external stakeholders, facilitating workshops and interviews to create consensus and prioritise needs using approaches like MoSCoW.


• Design future-state business processes, data flows, and ways of working in line with SSE's digital transformation objectives.


• Support technical design teams by translating business requirements into functional specifications and working closely with development teams in agile sprints.


• Ensure the effective delivery of change by documenting current state processes, performing gap analyses, and collaborating with Change Managers to enable smooth transitions.


• Mentor and guide a team of Business Analysts, promoting consistent practices and ensuring best practices are adhered to across the programme.

You will have

• Extensive experience in business analysis within an agile delivery environment, with a strong track record in eliciting and translating business requirements into functional and technical specifications.


• Proven leadership experience, with the ability to guide and mentor teams of Business Analysts, ensuring quality outputs and career development.


• Expertise in process design, process mapping, gap analysis, and identifying opportunities for process improvements (e.g., Lean).


• Strong communication and facilitation skills, with the ability to tailor messaging to various stakeholders at different levels of the organisation.


• Experience working within the energy and utilities sector, particularly in electricity networks, distribution network operators, and asset management would be advantageous.

About SSE

SSE has a bold ambition – to be a leading energy company in a net zero world. We're transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline.

SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.

Flexible benefits to fit your life

• Enjoy discounts on private healthcare and gym memberships.


• Wellbeing benefits like a free online GP and 24/7 counselling service.


• Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme.


• As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Jim on james.walker2@sse/com/ 01738 341514 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.