Senior Business Analyst

M&G plc; City of Edinburgh; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services company in Edinburgh is seeking a Senior Business Analyst to lead and deliver complex analysis within portfolios. The successful candidate will own analysis outside of feature teams, promoting best practices and supporting the business analysis community. Responsibilities include collaborating with tech leads, facilitating agile ceremonies, and mentoring junior analysts. The position offers flexibility in working arrangements, a competitive pension scheme, and a support structure for personal well-being.

Benefits

Pension scheme

38 days annual leave

Private Healthcare

Paid parental leave

Qualifications

• Experience in leading complex business analysis.
• Understanding of non-functional requirements.
• Ability to mentor and coach junior analysts.

Responsibilities

• Lead the delivery of complex analysis within portfolios.
• Collaborate with Tech Lead and Senior Engineers on requirements.
• Facilitate agile ceremonies for business analysis.

Skills

Business analysis

Agile methodologies

Stakeholder management

Collaboration

Technical understanding

Education

Bachelor's degree or equivalent

Tools

Salesforce.com

Adobe Experience Cloud

Job description

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long‑term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

Role Summary

The Senior Business Analyst is responsible for leading the delivery of complex analysis within programmes and portfolios. The Senior BA will own any analysis outside of feature teams and provide oversight and guidance to Business analysts within feature teams, ensuring that business outcomes are achieved through high‑quality, value‑driven solutions. The role's purpose is to lead and deliver business analysis within portfolios, promote best practices, and support the development of the business analysis community.

Role Purpose

To lead and deliver business analysis within portfolios, promote best practices, and support the development of the business analysis community.

Key Responsibilities

Deliver Business Analysis

• Deliver complex analysis outcomes with a business area or project, ensuring alignment with business goals.
• Collaborate on QA approach to ensure quality and completeness of solutions.
• Collaborate with Tech Lead and Senior Engineers to develop requirements and solutions.
• Support strategic planning and long‑term transformation by contributing to planning and analysis.
• Understand the technology across Life Tech and will be comfortable working in a technology team.
• Work with other Change disciplines such as Product Owners, Service Design and Change function Business Analysts to collaborate on complex problems.
• Work on technologies such as Adobe Experience Cloud, Salesforce.com, Dynamic Planner and more.

Ambassador for BA Ways of Working

• Embed BA ways of working and promote consistency across teams.
• Facilitate agile ceremonies and backlog refinement from a BA perspective.
• Contribute to the BA Best Practices to support continuous improvement.
• Build relationships with peers and senior stakeholders.

Gatekeeper for Business Value

• Validate the business value of solutions to ensure they meet business needs.
• Contribute to prioritisation and unblock delivery issues to maintain progress.

Enable Agile Delivery and Automation

• Collaborate with QA and DevOps teams to align analysis with delivery pipelines.
• Define and execute the Defect Loop within the studio to ensure quality and traceability.

Non‑Functional Requirements Ownership

• Document non‑functional requirements and ensure they are addressed in solution design.

Link with BA Community

• Participate in BA community and own initiatives to share knowledge and promote best practices.
• Mentor and coach junior analysts to build capability and confidence within a project setting.
• Support team morale and psychological safety to foster a positive work environment.
• Seek and apply feedback for personal development and continuous improvement.
• Contribute to the onboarding of new resources to the business analysis community.

Strategic Planning

• Support strategic planning and transformation efforts by contributing insights and analysis.
• Identify, contribute to, and own BA Strategy initiatives to support continuous improvements and community.

What we offer

At M&G, we’re committed to helping you thrive and supporting your well‑being, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial well‑being and support services – to give you real confidence to put your money to work.
• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.
• Our market‑leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave – as supporting families is a core aspect of our inclusive culture.
• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options – for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G.

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee‑led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long‑term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long‑term health conditions, disabilities, or neuro‑divergent conditions.

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: [e-mail].