Senior Business Analyst

NHS; Cardiff; Hybrid; GBP 48,000 - 56,000; Full time

Job summary

A health organization in Wales seeks a proactive Senior Business Analyst to assist with Cloud migration. Key responsibilities include delivering analysis, managing stakeholder expectations, and ensuring effective communication. Ideal candidates will have a Masters degree and experience in Agile environments. The position offers a competitive salary and flexible working arrangements.

Benefits

Flexible working

28 days of annual leave

Career development opportunities

Qualifications

• Demonstrable evidence of producing detailed designs and documentation.
• Experience with benefits management and realisation.
• Highly experienced in process analysis and change.

Responsibilities

• Leading business analysis activities for Cloud migration.
• Applying DHCW's Benefits Realisation Framework.
• Managing stakeholder relationships effectively.

Skills

Business Analysis techniques and methods

Analytical techniques

Influencing and negotiation skills

Agile working

Welsh language skills

Education

Masters degree or equivalent qualification/experience

Job description

Job Summary

We are seeking a highly motivated and proactive Senior Business Analyst to join our team and support DHCW's migration to the Cloud.

In this role, you will deliver comprehensive analysis and provide strategic recommendations to key partners and stakeholders. Your excellent communication and organisational skills will ensure that the transition to the Cloud aligns with stakeholder expectations and broader organisational objectives.

You will be responsible for presenting complex technical concepts in a clear manner, as well as efficiently managing, tracking, and communicating the anticipated benefits of the initiative.

About Us

Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Responsibilities

• Leading business analysis activities for Cloud migration, underpinned by a solid understanding of DHCW strategies.
• Applying DHCW's Benefits Realisation Framework to plan, manage, and monitor the benefits of Cloud migration.
• Reviewing business processes to identify and assess financial, operational, and technological risks.
• Managing stakeholder relationships with effective communication and influencing skills.
• Identifying and evaluating optimal delivery methods and processes, focusing on measurable outcomes and continuous improvement.
• Guiding teams in visualising goals, managing workflows, and aligning efforts with MVP, priorities, and defined scope.
• Leading complex modelling of systems, data, and processes across varied project and programme scales, ensuring change impacts are well‑managed.
• Conducting thorough analysis of existing business processes and policies, recommending and justifying strategic changes across multiple sectors, including healthcare.
• Actively contributing to the business analysis community by sharing insights, developing best practices, and fostering collaboration.
• Mentoring and coaching fellow business analysts on selecting and applying appropriate methodologies, tools, and techniques.
• Supporting development of the business analyst learning pathway, enhancing knowledge and skills across the community.
• Engaging in ongoing research into emerging business analysis tools and methodologies, promoting efficient, innovative, and effective practice.

Qualifications

• Educated to Masters level (or equivalent qualification/experience).
• Practitioner of Agile working with multi‑disciplinary teams.

Experience

• Experience of applying a variety of analytical techniques to highly complex information and quantifying result integrity based upon assessment of sources and techniques applied.
• Experience of process analysis, assessment, and change including financial, cultural, technological, organisational and environmental factors; establishing customer requirements and mapping them to process requirements.
• Expertise with the application of Business Analysis techniques, methods and tools; experience of the implementation and enhancement of these techniques, methods and tools.
• Highly experienced in influencing and negotiation skills, including critical questioning and innovative thinking.
• Experience of benefits management and realisation.
• Demonstrable evidence of being able to produce detailed designs and documentation using required standards, methods and tools, including prototyping tools where appropriate.

Skills and Attributes

• Welsh language skills desirable – levels 1 in understanding, speaking, reading, and writing Welsh.

Work Details

Date posted: 13 November 2025

Pay scheme: Agenda for change

Band: Band 7

Salary: £48,527 to £55,532 a year per annum

Contract: Fixed term

Duration: 29 months

Working pattern: Full‑time, Flexible working

Reference number: 025-AC261-1025-A

Job location: Hybrid Working - Ty Glan yr Afon, Cardiff, CF11 9AD

Additional Information

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.

Certificate of Sponsorship: Applications from job seekers who require current Skilled‑worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer Details

• Digital Health and Care Wales
• Hybrid Working – Ty Glan yr Afon, Cardiff, CF11 9AD
• Website: https://nwis.nhs.wales/