Senior Business Analyst

Burges Salmon; Bristol; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading law firm in Bristol is seeking a Senior Business Analyst to enhance business services and processes. The role requires significant experience in business and systems analysis, with a focus on operational improvements and stakeholder collaboration. Candidates should hold a BCS Business Analysis International Diploma and possess strong analytical skills. The firm values innovation and offers a supportive environment, including hybrid working options. Enjoy a forward-thinking culture that fosters career growth.

Benefits

Hybrid working

Supportive culture

Career growth opportunities

Qualifications

• Significant business and systems analysis experience in professional services.
• Comfortable applying core BA techniques like use cases and diagrams.
• Ability to translate technical topics for non-technical audiences.

Responsibilities

• Lead business analysis sessions and drive operational improvements.
• Document requirements and prioritize them for the firm.
• Produce high-quality reports and presentations for stakeholders.

Skills

Business Analysis

Systems Analysis

Data Gathering

Facilitation

Requirements Management

Analytical Thinking

Commercial Awareness

Education

BCS Business Analysis International Diploma or equivalent

Tools

MS Office

Visio

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We are looking for an experienced Senior Business Analyst to join our highly regarded Business Analysis and Testing team.

About the role

In this pivotal role, you will be at the forefront of leading business analysis that truly makes an impact. You'll be shaping technology changes and improving processes across both our Business Services and Legal Services. Your work will help deliver smarter ways of working and better outcomes for our clients. We are a forward‑thinking firm that values innovation and continuous improvement, offering an environment where your analytical skills can thrive.

What you'll be doing

• Organise and run internal and legal client-facing sessions covering new service design, operational improvements, and strategic initiatives.
• Lead the gathering, analysis, prioritisation, and documentation of requirements; work with stakeholders to prioritise based on value to the firm and provide flexible support across the Transformation & Projects Unit to address bottlenecks.
• Assess current processes, pinpoint improvement opportunities, and use data tools to extract insights and trends that inform actionable recommendations.
• Resolve complex scoping issues and stakeholder conflicts to support clear project definition and delivery.
• Produce concise, high-quality documentation, reports, and presentations for stakeholders at all levels.
• Build strong relationships with senior stakeholders, third‑party suppliers, and internal teams
• Contribute to forming business cases, including investigating solution options drawing out benefits and making recommendations to aid decisions.
• Support with the team Mentoring for apprentices and Junior Business Analysts and share best practice and upskill
• Collaborate with the Test Manager so UAT test cases are aligned to agreed requirements.

What we are looking for

• BCS Business Analysis International Diploma (or equivalent).
• Significant business and systems analysis experience, ideally in professional services. Comfortable applying core BA techniques (e.g., use cases, activity and sequence diagrams).
• Skilled in data gathering, facilitation, and requirements management. Able to translate technical topics for non-technical audiences and to influence and negotiate constructively.
• Trusted point of contact for complex queries; escalates issues appropriately; demonstrates strong analytical thinking and commercial awareness.
• Motivated self-starter who manages changing priorities and conflicting demands with a practical, "can-do" approach.
• Good working knowledge of MS Office, including Visio.

Why Burges Salmon?

At Burges Salmon, we believe in empowering our people to make a difference. You'll join a firm that values integrity, innovation, and inclusion. We offer hybrid working, a supportive culture, and opportunities to grow your career in a forward‑thinking environment.

We're proud to have recently been named “Law Firm of the Year” at the Legal Business Awards 2025 and RollOnFriday’s ‘Best Law Firm to Work At’ for four years running and one of The Times Top 50 Employers for Gender Equality 2024. We're also Platinum‑accredited by Investors in People for our commitment to developing our people.

We welcome applications from all backgrounds and identities. As a Disability Confident Leader, we offer an accessible recruitment process and guarantee interviews to disabled applicants who meet the minimum criteria. We're happy to discuss flexible working options for this role.

Interested in applying or want to learn more?

The full job description is linked below. If you have any questions about the role or the recruitment process, please don't hesitate to get in touch with Ayesha Arshad, Resourcing Specialist, at [email protected] or call 0117 307 6807.

We will close this advert as soon as we have sufficient applications, so we recommend applying as soon as possible.

Documents

• Responsible Business Performance Highlights 2024.pdf
• Job Description -Senior Business Analyst - Dec 2025.pdf

Meet the recruiter

Ayesha Arshad

[e-mail]

[phone]