Senior Business Agility Coach

Tesco UK; Welwyn Garden City; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading retail company in Welwyn Garden City seeks a Senior Business Agility Coach to create and implement initiatives that drive adaptability and agility across the organization. The ideal candidate has over 6 years of experience in Agile coaching, a strong understanding of various Agile frameworks, and proven abilities in influencing change at multiple levels. This role offers a hybrid working environment with diverse full-time and part-time options.

Benefits

Inclusive workplace culture

Flexible working patterns

Commitment to diversity and accessibility support

Qualifications

• 6+ years of experience in Agile coaching or related roles.
• Demonstrated experience in leading organizational change initiatives.
• Ability to resolve conflicts and facilitate discussions.

Responsibilities

• Design and deliver initiatives for agility capabilities.
• Coach leaders on Agile practices.
• Establish metrics to assess Agile effectiveness.

Skills

Agile & Lean frameworks understanding

Facilitation skills

Coaching abilities

Interpersonal skills

Problem-solving skills

Change management

Use of metrics

Stakeholder engagement

Education

Agile certifications (Certified Scrum Master, ICAgile Agile Coaching)

Tools

Jira

Confluence

Job description

The Business Agility team’s mission is to enable Tesco to win together by building adaptable capabilities, demonstrating agility behaviours, implementing effective ways of working, and driving continuous excellence.

As a Senior Business Agility Coach, you will design and deliver initiatives aimed at creating adaptable capabilities and agility behaviours, implementing effective ways of working and driving continuous excellence. The initiatives will focus on complex problem areas impacting multiple squads or verticals, requiring deep contextual understanding, data analysis, and the ability to implement transformative change while engaging and influencing stakeholders throughout the process. Leveraging your skills and expertise in various Agile & Lean practices, you will help the Business Agility team create and implement a blueprint for Tesco's Agile ways of working.

• Analyse and understand context (people, process, product) to tailor impactful changes and solutions.
• Identify challenges based on insights, business priorities, and the Business Agility mission and strategy.
• Define optimal solutions using industry best practices and Tesco's context.
• Create and implement change initiatives suited to context and scale of impact.
• Develop and deliver targeted learning experiences based on audience knowledge.
• Facilitate ad-hoc sessions for large groups to promote collaboration and learning.
• Coach leaders on adopting an Agile mindset and practices.
• Establish metrics to assess the effectiveness of Agile practices and initiatives, using data to inform decision‑making and adjustments.
• Collaborate with stakeholders to align on initiatives and maximise success.
• Continuously evaluate and adapt Agile practices based on trends and needs.

Key Skills required

As a practitioner, the skills we are expecting to see:

• Strong understanding of Agile & Lean frameworks and methodologies, both in theory and practice.
• Excellent facilitation, coaching, and mentoring abilities.
• Proven ability to influence and lead change at different organisational levels, knowing when to step in and out.
• Strong problem‑solving skills with a collaborative mindset.
• Exceptional communication and interpersonal skills.
• Experience in managing and facilitating organisational change initiatives.
• Ability to address and resolve conflicts constructively.
• Flexibility to adapt Agile practices to suit different contexts.
• Proficiency in using metrics and data to guide decisions and assess performance.
• Experience in designing and delivering training programs for diverse audiences.
• Ability to effectively engage with stakeholders for alignment and support.
• Capacity to mentor and develop future Agile leaders.

Experience required

You’ll need to have demonstrated experience of:

• 6+ years of experience in Agile coaching or related roles, with a proven track record of working with multiple teams to solve common challenges.
• Demonstrated experience in leading organisational change initiatives, successfully managing resistance and fostering a culture of continuous improvement.
• Proven ability to use metrics and data to guide decision‑making, and drive improvement initiatives.
• Experience in resolving conflicts, facilitating discussions to promote collaboration and problem‑solving.
• Familiarity with common tools (e.g., Aha, Jira) and collaboration platforms (e.g., Confluence, Miro).
• Relevant Agile certifications (Certified Scrum Master, ICAgile Agile Coaching, ICAgile Team Facilitation, Kanban Foundation).

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full‑time & part‑time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you – Everyone is welcome at Tesco.