Senior BPO Contracts & Supplier Performance Lead

1st Executive Ltd; Worthing; Hybrid; GBP 39,000 - 65,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

1st Executive Ltd in Worthing is seeking an experienced Contract or Supplier Manager to own multi-million-pound outsourced service contracts within a major UK organisation's customer operations.

You will manage contracts across the full lifecycle, drive supplier performance, governance and cost control, and challenge performance with senior stakeholders while maintaining commercial momentum. Hybrid working 2–3 days per week.

Qualifications

• Significant experience in Contract Management and/or Supplier Relationship Management.
• Background within services procurement / outsourced service contracts.

Responsibilities

• Manage major service contracts across the full contract lifecycle.

Skills

Contract management

Supplier relationship management

Stakeholder influence

Governance

Performance management

Negotiation

Risk identification

Commercial acumen

Job description

1st Executive Ltd in Worthing is seeking an experienced Contract or Supplier Manager to own multi-million-pound outsourced service contracts within a major UK organisation's customer operations.

You will manage contracts across the full lifecycle, drive supplier performance, governance and cost control, and challenge performance with senior stakeholders while maintaining commercial momentum. Hybrid working 2–3 days per week.