Senior Booking Clerk

The Rotherham NHS Foundation Trust; Rotherham; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in Rotherham is seeking a Senior Booking Clerk to join their Nuclear Medicine team. This administrative position involves overseeing booking processes, managing patient data, and supporting the administrative team to ensure high-quality patient care. The ideal candidate will have experience in a healthcare setting and strong organisational skills. The role offers a salary range of £24,937 to £26,598 annually, pro rata.

Qualifications

• Significant administrative experience within a healthcare environment.
• Understanding of waiting list management.
• Knowledge of NHS Performance Targets including DMO1.
• Experience in scheduling appointments.

Responsibilities

• Oversee and coordinate booking of Nuclear Medicine investigations.
• Ensure timely and accurate input of patient data.
• Support administrative staff and manage appointment capacity.

Skills

Organisational skills

Communication skills

IT skills

Attention to detail

Ability to work under pressure

Education

NVQ 3 or equivalent experience

ECDL or equivalent IT NVQ Level 3

Tools

MediTech

RIS

TomCat

Clinysis ICE

Power BI

Job description

We are seeking an enthusiastic and highly organised Senior Booking Clerk to join our Nuclear Medicine/Doppler team at The Rotherham NHS Foundation Trust.

This key administrative role supports the delivery of a high-quality, patient-centred service within the Imaging Directorate.

Working closely with another Senior Booking Clerk, you will provide mutual support and resilience across both booking services to ensure the smooth and efficient coordination of patient appointments, clinics, and imaging sessions.

You will be responsible for supervising booking processes, maintaining accurate patient information, monitoring waiting lists with the support of our validation manager, and ensuring that all appointments are scheduled in line with Trust and national access targets. You will also provide day-to-day support and guidance to the wider administrative team.

You will have significant administrative experience within a healthcare or similar environment, ideally with knowledge of Nuclear Medicine booking systems. Excellent communication, organisational and IT skills are essential, along with the ability to work under pressure and manage competing priorities.You should be able to demonstrate initiative, attention to detail, and a commitment to delivering excellent patient care through efficient service coordination.

Main duties of the job

• Oversee and coordinate the booking of Nuclear Medicine investigations and procedures.
• Work collaboratively with another Senior Booking Clerk to provide cross-cover and resilience across related services.
• Ensure timely and accurate input of patient data onto Trust systems.
• Liaise with clinicians, technologists, and other administrative teams to manage appointment capacity and patient flow.
• Support administrative staff to deliver a responsive and efficient service.
• Monitor and report on waiting times, escalating any concerns appropriately.
• Respond professionally to patient and staff enquiries, maintaining confidentiality at all times.
• Support service improvement initiatives within the Imaging Directorate.

Interviews to take place on 20th November 2025

About us

The RotherhamNHS Foundation Trust (TRFT) is a combined acute and community Trust serving ourlocal population of around 270,000 people. Our vision is to always act theright way and be proud to provide exceptional healthcare to the communities ofRotherham

As a Trust weare on a journey to excellence and our people and culture are at the heart ofeverything we do for patients. In the latest NHS Staff Survey, we are thesecond most improved Trust in England for would you recommend the Trust as aplace to work?, and were one of the most improved for staff engagementoverall

But don't justtake our word for it each year hundreds of colleagues receive nominations forour Excellence and Proud awards, showcasing our brilliant people andrecognising their achievements. Our people make a difference to the lives ofpatients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improveour services by upholding the Trusts values of Ambitious, Caring and Together.If you are passionate about making a difference, then please apply to join uson our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and band 3 roles are no longer eligible for sponsorship.

Job responsibilities

Please see the attached Job Description and Person Specification for full details about the role and responsibilities.

Person Specification

Knowledge

• Understanding of waiting list management
• Knowledge of NHS Performance Targets including DMO1
• Knowledge and experience in scheduling appointments

Experience

• Experience of working in an NHS / Healthcare environment
• Experience of working with spreadsheets / databases
• Working as part of a team
• Experience of using internal systems, MediTech, RIS, TomCat, Clinysis ICE, Power BI

Qualifications

• Educated to NVQ 3 or equivalent experience in a relevant subject
• ECDL or equivalent IT NVQ Level 3

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearPer annum, pro rata