Senior Billing & Automation Lead (12-Month FTC)

Swap; Greater London; Hybrid; GBP 73,000 - 100,000; Full time

Job summary

Swap is seeking a Senior Billing Associate contractor to take ownership of global billing for our Global product in a 12-month FTC. This hands-on senior role combines complex billing and reconciliations with systems implementation, automation, and process improvement.

You will operate independently, solving complex issues and building scalable billing processes as Swap grows. You will work with Finance, Product and operations to translate requirements into effective billing processes, support

Qualifications

• 4–6+ years’ experience in Billing, Revenue, Accounts Receivable or Finance Operations
• Experience with complex, usage-based or multi-stream revenue models
• Advanced Excel skills and confidence manipulating large datasets
• Strong reconciliation, analytical and problem-solving skills
• Experience with ERP, billing system implementations, automation or process transformation
• Exposure to applying AI and automation within Finance operations
• Ability to take ownership and operate with minimal supervision

Responsibilities

• Take ownership of recurring Global billing, ensuring billing is complete, accurate and delivered within agreed timelines
• Prepare and review complex billing calculations, including duty drawback, and own complex customer billing investigations through to resolution
• Perform Global reconciliations, investigate exceptions and identify revenue leakage, anomalies and data integrity issues
• Identify root causes of recurring billing issues and drive improvements to billing processes, controls and operational workflows
• Partner with Finance, Product and operational teams to translate product and data requirements into effective billing processes
• Support the ERP transition, including data migration, validation and re-allocation of transactions and balances across entities
• Support the design, testing and implementation of billing engines, data pipelines and automation for selected products
• Drive adoption of automation and AI-driven workflows across billing, including reconciliation, anomaly detection and exception management

Skills

Billing experience

Analytical thinking

Stakeholder management

Independence

Process improvement

Problem solving

Tools

ERP systems

Advanced Excel

Automation tools

Job description

Swap is seeking a Senior Billing Associate contractor to take ownership of global billing for our Global product in a 12-month FTC. This hands-on senior role combines complex billing and reconciliations with systems implementation, automation, and process improvement.

You will operate independently, solving complex issues and building scalable billing processes as Swap grows. You will work with Finance, Product and operations to translate requirements into effective billing processes, support