Senior Automotive Service & Sales Administration Executive

Adecco; Lancashire; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading recruitment agency is seeking a Senior Automotive dealership Service & Sales Administration Executive in Preston. In this role, you will manage customer interactions, ensuring top-notch service while driving sales. Ideal candidates have proven experience in the automotive industry, possess excellent communication skills, and a passion for customer satisfaction. This position offers a competitive salary, attractive commission structure, and a supportive team environment.

Benefits

Competitive Salary

Attractive commission structure

Supportive team environment

Qualifications

• Proven experience in a sales and/or service role within the automotive industry.
• Genuine passion for delivering outstanding customer service and building lasting relationships.
• Strong collaborative skills to work effectively with various teams.
• Excellent verbal and written communication skills.
• Proactive approach to resolving customer issues.

Responsibilities

• Build and nurture relationships with customers to understand their needs.
• Provide expert sales advice on automotive services and products.
• Promote and upsell services to contribute to revenue growth.
• Collaborate with the service team to ensure customer satisfaction.
• Maintain up-to-date knowledge of automotive trends.

Skills

Sales

Customer service

Team collaboration

Communication

Problem-solving

Job description

Senior Automotive dealership Service & Sales Administration Executive

Preston

Contract Type: Permanent full time Monday to Friday

Upto 33k basic with excellent bonus structure

Have you previously worked for commercial dealership in either a sales or service capacity?

Are you familiar with the light commercial vehicle sector? Could you work within a small team and become an integral part of the dealership?

This role will ensure the customers journey is seamless by delivering exceptional service and creating unforgettable experiences for our customers from initial sales enquiry right through and well into the service and the warranty process.

What You'll Do:

As a Senior Service & Sales Executive, you will be at the forefront of our customer interactions, ensuring that each client receives the best service possible while driving sales.

Your role will include:

• Building and nurturing relationships with customers to understand their needs and preferences.
• Providing expert sales & advice on the automotive services and products, warranty, aftersales whilst ensuring customers make informed decisions.
• Actively promoting and upselling our services, contributing to revenue growth.
• Collaborating with the service team to ensure seamless operations and customer satisfaction.
• Maintaining up-to-date knowledge of automotive trends, products, and services.

We're looking for someone who embodies enthusiasm, professionalism, and a drive for excellence.

Qualifications:

• Sales Savvy: Proven experience in a sales and/or service role within the automotive industry.
• Customer-Centric: A genuine passion for delivering outstanding customer service and building lasting relationships.
• Team Player: Strong collaborative skills to work effectively with various teams.
• Communication Pro: Excellent verbal and written communication skills, with the ability to engage and inspire customers.
• Problem Solver: A proactive approach to resolving customer issues and turning challenges into opportunities.

Benefits:

• Competitive Salary: Enjoy a salary that reflects your skills and experience.
• Incentives: Attractive commission structure based on performance.
• Team Spirit: A supportive team that celebrates your successes and encourages collaboration.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.