Senior Automation Engineer

Gamma

Newbury

On-site

GBP 70,000 - 100,000

Full time

13 days ago

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Benefits offered by this job

25 days annual leave + birthday

Subsidised private medical insurance

5.1% matched pension contributions

Enhanced parental leave

Life assurance and Income protection

Share save and incentive plans

Electric Vehicle and Cycle scheme

Employee discounts

Volunteer day

Job summary

Gamma in the United Kingdom is hiring a Senior Automation and AI Engineer to drive automation, AI adoption and systems integration across key platforms. You will own and improve integrations with Dayforce, Freshservice and Microsoft 365 using APIs and modern engineering practices.

You'll lead teams, design and implement secure automation, use Copilot Studio, Power Automate, Python, PowerShell and APIs, while mentoring engineers and aligning with governance and security standards.

Qualifications

Degree in Engineering, Computer Science, IT, AI, Data, Automation or equivalent practical experience.
Experience designing and supporting automation, workflows and integrations within Freshservice and live environments.
Proven experience in automation engineering, AI solution development and Copilot Studio.
Experience leading technical initiatives and mentoring engineers.
Proficiency in PowerShell, Python, APIs, Power Automate and Microsoft 365 services.
Knowledge of AI governance, security and regulatory requirements is beneficial.

Responsibilities

Lead and mentor Automation Engineers and Solutions Engineers.
Design, build and support automation and AI-led solutions.
Develop secure, maintainable solutions using Copilot Studio, Power Automate, APIs, Python.
Implement testing, review and release practices.
Ensure engineering standards and governance controls are followed.
Collaborate with stakeholders to shape requirements and delivery plans.
Stay up to date with emerging AI and integration technologies.

Skills

Automation engineering

AI solution development

Designing integrations

Mentoring engineers

Stakeholder communication

Problem solving

Education

Degree in Engineering, Computer Science, IT, AI, Data, Automation

Equivalent practical experience

Tools

Power Automate

Microsoft Copilot Studio

Power Platform

Python

PowerShell

APIs

Freshservice

Microsoft 365

Job description

A Bit About Us

At Gamma we provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region.

Our people are at the heart of everything we do. When you join us, you’ll be part of a collaborative, forward-thinking team that’s transforming how businesses connect and communicate globally.

We’re growing fast, but we never lose sight of what matters: our people. Whether you're looking to develop your skills, take on new challenges, or make a meaningful impact, Gamma is the place to do it.

What is the role responsible for?

The Senior Automation and AI Engineer will play a key role in shaping Gamma’s next phase of automation, AI adoption and systems integration. The role will focus on building secure, scalable solutions that improve productivity, reduce manual effort and support better service delivery across the business.

A core part of the role will be owning and improving integrations between key platforms, including Dayforce, Freshservice and Microsoft 365, using APIs, automation and modern engineering practices to keep business processes connected and reliable.

This role reports into the IT Engineering Manager.

What will you be doing day-to-day?

Here are a few examples of what you could be involved with:

Lead and mentor Automation Engineers and Solutions Engineers, providing technical direction on solution design, development standards and safe delivery.
Design, build and support automation, AI‑led solutions, intelligent workflows and integrations with business systems.
Develop secure and maintainable solutions using tools such as Microsoft Copilot Studio, Power Automate, APIs, PowerShell, Python and Microsoft 365 technologies.
Implement testing, review and release practices to ensure solutions are reliable, accurate and fit for purpose.
Ensure engineers follow agreed engineering standards, governance controls and best practice for solution development.
Work with technical and non‑technical stakeholders to shape requirements, explain solution options and agree practical delivery plans.
Stay up to date with emerging AI, Microsoft Copilot, automation, API and integration technologies.

What you’ll bring

Degree in Engineering, Computer Science, IT, AI, Data, Automation or a related field, or equivalent practical experience.
Experience designing and supporting automation, workflows and integrations within Freshservice, sandbox and live environments.
Proven experience in automation engineering, AI solution development, Copilot Studio, Power Platform or a similar technical role.
Experience leading technical initiatives, mentoring engineers and managing delivery across automation, AI or service improvement projects.
Proficiency in programming and automation technologies such as PowerShell, Python, APIs, Power Automate and Microsoft 365 services.
Experience creating AI agents, intelligent workflows and reusable automation patterns using Microsoft Copilot Studio, Power Platform or equivalent technologies.
Strong problem‑solving skills and attention to detail.
Excellent communication and teamwork abilities.
Knowledge of AI governance, responsible AI principles, security standards, data protection and regulatory requirements.
Familiarity with machine learning, generative AI, AI agents, Copilot solutions and emerging Microsoft AI capabilities.
Relevant certifications or ongoing learning in automation, Microsoft Power Platform, Microsoft Copilot, AI governance, security or related fields would be beneficial.