Senior Assurance and Compliance Manager

University Hospitals of Leicester NHS Trust; Leicester; On-site; GBP 65,000 - 80,000; Full time

Job summary

University Hospitals of Leicester NHS Trust in Leicester is seeking an experienced governance and quality improvement professional to join the new Group Perinatal assurance function. You will oversee assurance, governance and quality improvement initiatives across the group, using data to drive safe and effective maternity and neonatal services.

The role requires leading complex projects, reporting to senior leaders and boards, and coordinating across multidisciplinary teams to deliver

Qualifications

• Experience in governance, assurance or quality improvement.
• Ability to work with complex data and intelligence.
• Excellent communication with senior leaders and committees.
• Analytical and detail-oriented.
• Experience in managing change in healthcare.

Responsibilities

• Lead assurance, governance and quality improvement initiatives.
• Develop and maintain assurance frameworks and reports.
• Prepare high-quality briefings for boards and committees.
• Collaborate across sites within UHL/UHN to improve perinatal services.

Skills

Governance

Quality improvement

Data analysis

Communicating with senior leaders

Project management

Education

Degree level qualification or equivalent

Postgraduate qualification in quality improvement

Job description

Detailed job description and main responsibilities

Why This Role Matters

• Robust and credible assurance to Boards and regulators
• Improved visibility and management of risk
• Delivery of national safety and quality requirements
• A consistent and standardised approach across the Group

It directly supports the success of the UHL and UHN alignment of perinatal accountability and assurance operating model

What We Are Looking For

• Have strong experience in governance, assurance, or quality improvement
• Are confident working with complex data and intelligence
• Can communicate clearly with senior leaders and committees
• Are highly organised, analytical and detail-focused
• Are motivated to improve outcomes for women, babies and families

Additional Information

This role forms part of a new Group Perinatal assurance function, repurposing existing resource to enhance oversight, reduce duplication and improve consistency across organisations.

Person specification

Training

Essential criteria

• Degree level qualification or equivalent experience gained in a large, complex healthcare organisation.
• Evidence of continuing professional development relevant to governance, assurance, quality improvement, service improvement or programme delivery.

Desirable criteria

• Postgraduate qualification or equivalent experience in a relevant field, with training or qualification in quality improvement, project or programme management, governance, audit or risk management.

Experience

Essential criteria

• Substantial experience of leading assurance, compliance, governance, quality improvement or service
• Knowledge of NHS governance, assurance, quality and risk arrangements. Application, Interview improvement activity within a healthcare setting.
• Experience of developing and maintaining action plans, assurance frameworks, governance reports and evidence systems to support delivery and oversight.
• Experience of preparing high-quality reports, presentations and updates for senior leaders, committees and boards.
• Experience of working with complex qualitative and quantitative information, triangulating evidence and presenting clear conclusions and recommendations.
• Experience of managing competing priorities, working to deadlines and influencing delivery across multidisciplinary teams and organisational boundaries
• Experience of audit, service review, risk management or quality improvement methodology to support assurance and service development.
• Evidence of achieving transformation which has resulted in positive change in the health and/or social care setting
• Management experience to include experience of having undertaken change management.
• Project management at a senior level with evidence of leading and managing improvement projects.
• Experience of analysing complex data with multiple components of information in both qualitative and quantitative formats
• Experience of undertaking audits and using improvement methodology within change projects.
• Experience of working with a wide range of stakeholders
• Knowledge of research, audit, data collection and analysis methodologies
• Specialist knowledge, practical application and experience in change management, modernisation, service redesign, facilitation and successful implementation of service improvements at a senior level
• Competent in theory and application of service improvement tools and techniques.
• Ability to manage competing demands, deadlines and a pressured environment.

Desirable criteria

• Knowledge of NHS governance, assurance, quality and risk arrangements.
• Knowledge of national maternity and neonatal policy, recommendations and review programmes relevant to perinatal services
• Understanding of NHS structures, system working and the wider health and care landscape.
• Knowledge and understanding of NHS commissioning and benchmarking.
• Knowledge of perinatal services and the NHS national delivery plan for maternity and neonatal services

Communication and relationship skills

Essential criteria

• Highly developed communication, influencing and negotiation skills, with the ability to work credibly with senior clinical, operational and corporate leaders.
• Ability to communicate complex, sensitive or contentious information clearly and appropriately to a wide range of audiences.
• Ability to prepare and present concise, evidence -based written and verbal reports for committees, boards and external stakeholders.
• Ability to present complex and sensitive information to groups of staff from multidisciplinary backgrounds at all levels of the organisation
• Ability to present to large groups including the public as necessary.

Analytical and Judgement skills

Essential criteria

• Strong analytical and problem - solving skills, with the ability to interpret complex information, identify themes, risks and gaps, and develop practical options and recommendations.
• Ability to exercise sound judgement on complex and sometimes contentious issues, balancing risk, evidence and organisational priorities.
• Ability to anticipate issues, take a strategic view and respond proactively to emerging requirements.
• Ability to analyse complex facts and situations and develop a range of options and solutions.
• Takes decisions on contentious issues where there may be a number of courses of action.
• Strategic thinking - ability to anticipate and resolve problems before they arise.

Skills

Essential criteria

• Strong skills in project coordination, report writing, data interpretation, stakeholder engagement and the use of governance, audit and quality improvement tools to support delivery, oversight and service improvement.

Planning and organisation skills

Essential criteria

• Demonstrable ability to plan and organise work programmes over the short, medium and long term, managing multiple priorities and deadlines effectively.
• Ability to coordinate complex work across teams and organisations, ensuring actions, risks, evidence and reporting requirements are delivered in a timely way

Equality, Diversity and Inclusion

Essential criteria

• Able to demonstrate a commitment to equality, diversity and inclusion and to treating all individuals with dignity and respect, supporting equitable access, inclusive practice and culturally sensitive care

Other requirements specific to the role

Essential criteria

• Ability to travel across UHL and UHN sites and work flexibly to meet the needs of the service
• Commitment to maintaining confidentiality, professional credibility and a high standard of accuracy in all assurance and compliance work

Desirable criteria

• Experience of working across more than one site, organisation or system footprint
• Knowledge of perinatal services across maternity and neonatal pathways.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.

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