Senior Associate (Volume Contracts)

Das Group; West of England; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

27 days holiday

Private Medical Insurance

Company Pension Scheme

Group Income Protection

Group Legal Protection

Health Cash Plan

Employee Discounts Hub

Sports & Social Club

Job summary

ARAG Law is seeking a Senior Associate in Contract Disputes to manage a caseload end-to-end, from assessment through to resolution. You will handle court proceedings or ADR, maintain client focus, and drive efficient case handling within a busy team.

The role emphasizes proactive management, adherence to SLAs, and contributing to a positive client experience in a hybrid Bristol office environment.

Qualifications

• As a Senior Associate, you’ll manage Contract Disputes cases end-to-end with a focus on outcomes.
• You will work within the SRA code of conduct and maintain high professional standards.
• Strong negotiation and client-care skills are essential for successful outcomes.

Responsibilities

• Manage own caseload in contract disputes end-to-end.
• Advise clients, prepare pleadings, and represent in court or ADR as needed.
• Meet SLA/KPI targets and contribute to team knowledge.
• Collaborate across litigation and dispute management teams.

Skills

Contract disputes

SRA code

Client care

Negotiation

Communication

Resilience

Education

Qualified Solicitor

Job description

These are exciting times at ARAG Law as we’ve been through a period of positive change and sustained growth across our friendly and high-performing Litigation and Dispute Management teams. As a result, we’re looking for someone to join us as a Senior Associate in our Contract Disputes team, who sit within the wider Volume Litigation department.

As an Senior Associate, you’ll gain valuable experience by managing your own caseload end-to-end in a commercial manner, either through the courts and litigation or the use of mediation and other ADR techniques. In addition, you’ll ensure the early assessment of the prospects of success of each claim, and that the claim is handled throughout in accordance with the requirements of our client’s legal expenses insurance policy.

You’ll also help to drive a culture of effective and efficient case handling, take personal ownership of customer problems until resolution, work to deliver SLA’s, KPI’s financial & performance targets, and share knowledge and best practice with your wider team.

This is a hybrid role – minimum 2 days per week in our Bristol office (5 minutes’ walk from Bristol Temple Meads station). The role is ideally full-time, but we can also consider part-time options (min. 4 days a week, or the equivalent hours).

We are keen to hear from you if you are a highly motivated legal professional with previous experience dealing with Contract Disputes, and a genuine passion for going the extra mile to ensure excellent customer outcomes.Other key requirements:Qualified Solicitor or CILEX PractitionerExceptional communication skills at all levels, both written and verbal.Ability to work under pressure and deliver against deadlines, KPI's and SLA's.Proactive approach to managing your own caseload to a high standard.Clear and demonstrable understanding of the SRA Code of Conduct.Ability to work highly collaboratively, with exceptional client care skills.Negotiation skills, analytical and proactive approach to problem solving.Whilst extremely rewarding, due to the nature of our customers' concerns this role can occasionally be quite sensitive and challenging, and you should therefore be resilient and motivated to provide a high-quality performance, in a busy, fast paced environment.Additional information:As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. Only a 5-minute walk from Bristol Temple Meads train station we have newly refurbished, modern city centre offices. Our staff are at the heart of everything we do, and we encourage our people to work flexibly and achieve a work-life balance that works for them.You'll work a hybrid model (after your initial training period is complete) and we can offer you generous remuneration and an attractive benefits package that includes:27 days holiday, with the option to buy up to a further 5 daysPrivate Medical InsuranceCompany Pension Scheme with the option to increase contributionsGroup Income Protection and Group Legal Protection for all employeesEuropean Motor AssistanceHome Emergency AssistanceInclusion in our Health Cash PlanAccess to our Employee Discounts Hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UKOption to join our Sports & Social Club, who organise discounted events such as theatre visits and shopping trips