Senior Associate, Relationship Management Operations

Ares Management; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Ares Management is looking for an Operations professional to join our EMEA Relationship Management team in Greater London. The role involves supporting strategic fundraising objectives and enhancing operational efficiencies across the organization.

Candidates should have at least 5 years of corporate experience, familiarity with the asset management industry, and strong analytical capabilities. This role offers opportunities for personal growth and contributing to Ares' mission of fostering a diverse and inclusive work environment.

Qualifications

• 5+ years of corporate experience; preferred 2 years in asset management or investment banking.
• Familiarity with asset management, leveraged finance, and alternative investments.
• Highly motivated with the ability to set priorities and multi-task.

Responsibilities

• Support Head of EMEA on strategic initiatives and project timelines.
• Provide operational support ensuring accuracy and timely execution of deliverables.
• Develop methodologies for tracking client and prospect activity.

Skills

Organisational skills

Written communication

Presentation skills

Analytical capabilities

Attention to detail

Education

Undergraduate degree

Tools

Excel

PowerPoint

Word

Power BI

Tableau

Salesforce

Job description

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee‑focused programming, we are committed to fostering a welcoming and inclusive work environment where high‑performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Job Description

Role Overview

Operations role within the EMEA Relationship Management team. The Relationship Management team is responsible for increasing the firm’s assets under management through institutional fundraising across the entire Ares platform of products. The role is highly detail‑oriented and requires strong organisational skills, with responsibility for ensuring accurate data management, timely delivery of projects, and the smooth coordination of team activities. The candidate will support the firm’s strategic fundraising objectives by driving operational efficiencies, enhancing data processes, and enabling effective client engagement across Europe. In addition, the role will work closely with senior members of the Relationship Management team, supporting strategic initiatives, enhancing client coverage efforts, and contributing to the effectiveness of investor engagement across the region.

Primary Functions & Responsibilities

Strategic & Project Support

• Support the Head of EMEA Relationship Management on key strategic initiatives, aligning team priorities with broader business objectives
• Manage project timelines, dependencies, and stakeholder communication across strategic initiatives
• Support cross‑functional operational improvement initiatives from design through implementation

Operational Excellence & Execution

• Provide high‑quality operational and strategic support to the EMEA Relationship Management team, ensuring accuracy, attention to detail, and timely execution of deliverables
• Manage multiple priorities and deadlines across projects, maintaining discipline in tracking progress and delivery
• Identify and implement process enhancements to drive efficiency across the EMEA Relationship Management function

Data, Reporting & Systems

• Develop and enhance methodologies for tracking client and prospect activity, ensuring robust Salesforce data management
• Create and maintain automated reporting to improve visibility into AUM, capital flows, pipeline, and client activity
• Produce high‑quality reports and presentations, ensuring accuracy, clarity, and alignment with business objectives

Client & Commercial Support

• Prepare materials and insights for investor meetings, including agendas and briefing documents
• Support demand assessments for new fund launches by tracking investor interest and coordinating inputs
• Analyse the client base to identify opportunities for deeper engagement and cross‑platform collaboration

Events, Roadshows & Planning

• Coordinate investor events, roadshows, and conferences, including logistics, materials, and stakeholder alignment
• Oversee regional roadshow planning and scheduling to optimise client engagement and team efficiency
• Track and manage budgets related to events and team activity, including post‑event analysis

Cross‑Functional Collaboration

• Partner closely with Product Management, Investor Relations, Investor Operations, Compliance, and other teams to enable effective execution
• Facilitate information flow across the Global Client Solutions platform, working with functions such as Strategic Partnerships, Quantitative Research, RFP, and Marketing

Qualifications

• Undergraduate degree
• Minimum 5 years of corporate experience with 2 years of asset management, investment banking or buyside experience preferred
• Familiarity with the asset management industry, leveraged finance, and alternative investment strategies
• Exceptional written, verbal, and presentation skills
• Advanced Excel, PowerPoint, and Word skills required; experience with Power BI/Tableau and Salesforce preferred
• Strong analytical capabilities with experience building dashboards, reporting frameworks, and data visualisations
• Problem solver with ability to research solutions and suggest resolutions
• Takes initiative and has a strong work ethic, as well as a high attention to detail
• Demonstrated ability to handle highly confidential and sensitive information with discretion, professionalism, and integrity
• Highly motivated with the ability to set priorities, multi‑task and monitor own workload to meet deadlines
• Flexibility and adaptability to operate effectively in a fast‑paced, high‑performance environment
• High energy, enthusiasm, and drive

Reporting Relationships

Head of Europe, Middle East and Africa Relationship Management

There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.