Senior Associate Quality Manager

MOTT MACDONALD; Croydon; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Pension contributions 4.5–7%

Life assurance 4x basic salary

Income protection

Flexible benefits

Annual performance bonus

Employee ownership

Job summary

Mott MacDonald is seeking a Senior Associate Quality Manager to support clients across sectors including water, energy and defence, with a particular focus on the Data Centre sector. You will lead quality governance, audits, and the development of integrated management systems in alignment with ISO standards.

The role requires chartered QA membership, accreditation as a lead auditor, and proven experience delivering complex project quality management in engineering environments.

Qualifications

• Essential: Chartered CQI member and professional QA qualifications.
• Essential: Lead Auditor Registration (IRCA/IEMA) or equivalent.
• Essential: Leadership in ISO 9001:2015 and sector QA standards.
• Experience in implementing integrated management systems for complex projects.
• Experience delivering quality management across engineering/construction projects.

Responsibilities

• Lead and develop business improvement programmes and project management.
• Provide guidance on quality management, assurance and governance to project leadership.
• Lead implementation of integrated management systems (ISO standards).
• Oversee audits and produce reports to support improvements.
• Manage IMS performance and engage with PMO, Safety, Sustainability & Risk leads.
• Coordinate QA plans and assurance activities across project teams.

Skills

CQI Chartered member

Lead Auditor Registration

ISO 9001:2015 expertise

Integrated management systems

Quality governance & assurance

Project quality leadership

Technical reporting

Business improvement delivery

Education

Degree or equivalent

Tools

Quality tools & techniques

Job description

Location/s: UK-wide

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices.

We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual.

About the business unit

Mott MacDonald's Advisory and Programme Delivery(APD) unit delivers both project, programme & commercial management (PPCM) services and advisory solutions across the built environment, defence, energy, water, environmental, transportation, health and care sectors.

We deliver tailored solutions that directly address our clients' key challenges, combining our world-leading project expertise with unrivalled programme delivery capabilities and advisory services.

APD delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of programme management, project management, project controls, scheduling, cost management, estimating, infrastructure finance, management consulting, digital consulting and education, health and care management.

Overview of the role

We are looking for experienced and driven Senior Associate Quality Manager to provide support to clients within multiple sectors including water, energy, defence, and the built environment with particular focus on the Data Centre sector.

Key responsibilities and duties include:

• Lead/develop business improvement programmes & project management their effective delivery in line with experience and knowledge and project job role
• At a strategic project level provide clear and effective advice, guidance, and support to the project senior leadership in relation to the application of quality management, assurance and governance to the project. Where the sole appointment to a project, provide this support across the project delivery team
• Lead/develop, implement, and monitor the effectiveness of an integrated management system in line with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 & ISO 44001 as required by the project/contract quality requirements/commitments and relevant legal and other requirements
• Provide oversight/carry out audits as identified and provide written reports on the findings to promote continued improvement and support lessons learnt workshops
• Maintain strong engagement internally with the leads for PMO, Safety, Sustainability & Risk (as appointed to the project) to demonstrate One Mott MacDonald to the client and/or Alliance/ Joint Venture partners
• Provide technical review and sign off/produce the Project Quality Management Plan (QMP), manage its implementation and monitor its effectiveness against project/contract quality requirements/commitments and relevant legal and other requirements
• Provide technical review and 2nd/3rd line of assurance sign off/produce an Assurance Management Plan (AMP), manage its implementation, and monitor its effectiveness against project/contract quality requirements/commitments and relevant legal and other requirements
• Oversight of/develop & coordinate delivery of a Risk Based Assurance Programme, manage the outputs from the assurance activities and work with the business to deliver any findings to completion
• Delivery robust Management Information as appropriate to demonstrate performance of the IMS, including identifying good practices, opportunities for improvement and nonconformities
• Maintain robust engagement with alliance partner parent company representatives to provide assurance that their risk is being effectively managed
• Promote collaborative working across the project, alliance/JV partners, client, supply chain and other interested parties
• Where appointed as the Project Quality Lead, act as the point of contact for interfacing and coordination of the quality service with the wider Project Team, Alliance/JV partners external regulators
• Where appointed as the Project Quality Lead, act as the point of contact for external/regulator quality assurance audits on the project
• Other project, developmental or networking activities in line with experience and qualifications

Candidate specification

Essential:

• Chartered member of the CQI
• Recognised quality management/assurance qualifications, e.g., enrolment/completion & attainment of CQI Professional grade courses, Degree or equivalent
• Recognised Lead Auditor Registration e.g., IRCA, IEMA or equivalent
• Demonstrate a leadership role in the application of ISO 9001:2015 and sector specific management standards/ guides in a project/sector delivery role
• Led the design, implementation & management of integrated management systems for complex projects in one or more sectors
• Experience of a quality delivery role in an engineering / construction environment in a major project's capacity
• Experience of technical authoring in line with current knowledge and experience
• Experience of project managing and delivering business improvement programmes on complex projects
• Experienced in conducting investigations and producing technically accurate reports

Desirable:

• Experience of implementing/auditing to other ISO Management Standards, e.g., ISO 14001, ISO 45001, ISO 44001, ISO 19443, ISO 19011
• Additional professional memberships, e.g., IOSH, IEMA, Institute of Collaborative Working
• Experience of rail industry advantageous
• Experience of highways projects
• Experience of Defence projects – roles will require Security Clearance
• Experience of Energy projects – some roles will require Security Clearance
• Experience with using quality tools & techniques
• Experience of working within a joint venture / alliance
• Strong problem-solving skills

Please be advised that offers for this role are conditional upon obtaining the appropriate level of Security Clearance.

UK Immigration

Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

Agile working

At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust.

Equality, diversity, and inclusion

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.

Accessibility

We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at [e-mail] and we will talk to you about how we can support you.

We offer some fantastic benefits including:

Financial wellbeing

• We match employee pension contributions between 4.5% and 7%.
• Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
• Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
• Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
• As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.

Employee Ownership

• Our employee ownership model means no external investors, just us, creating a culture of shared success.
• Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses.
• As your career grows, so does your stake, recognising your long-term impact and contribution.
• Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future.
• For our senior roles you will have a direct pathway towards ownership from day one.

Health and wellbeing

• Private medical insurance for all UK colleagues.
• Health cash plan to support you with every day health costs and treatments.
• Access to Peppy, providing free support from menopause experts for all UK colleagues.
• A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
• Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.

Lifestyle

• A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
• 10 days additional paid leave for Armed Forces Reservists and Cadet Force Adult Volunteers.
• Holiday entitlement increased to a minimum of 35 days after 5 years' service.
• Variety of employee saving schemes and discounts from high-street retailers.

Enhanced family and carers leave

• Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
• Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
• Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.
• We offer policies and dedicated support to help military families balance service life with career and wellbeing.

Learning and development

• Primary annual professional institution subscription.
• A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.

Networks, communities, and social outcomes

• Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
• We are proud signatories of the Armed Forces Covenant and Gold Award holders in the MOD Employer Recognition Scheme, supported by our dedicated internal Armed Forces Network.
• Make a difference within our communities through our social outcomes.